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Categories  >>  Call Centre  >>  Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
what do you mean by the best customer service?
 Question Submitted By :: Neelima Patnaik
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what do you mean by the best customer service?
Answer
# 1
best customer service is to provide the best services to 
our valuable customers that is by clearing there doubts and 
queries, and also by providing the best after sales 
services and getting feedback from the customers.
 
Is This Answer Correct ?    32 Yes 3 No
Iqbal Ahmed
 
  Re: what do you mean by the best customer service?
Answer
# 2
the customer  satisified for our services
 
Is This Answer Correct ?    5 Yes 5 No
Hellan
 
 
 
  Re: what do you mean by the best customer service?
Answer
# 3
Understandig the customer's need and not what he wants. 
resolve it explain the customer how it was done in short. 
take feedback. it contributes to best customer service
 
Is This Answer Correct ?    3 Yes 1 No
Sunil Kumar
 
  Re: what do you mean by the best customer service?
Answer
# 4
talk long and commit everything till he/she becomes your
customer and repeat same to next without listening what the
first one is asking.you may say to 'put a kiss on his/her
ass' and say service yourself dear valuable customer.
 
Is This Answer Correct ?    2 Yes 8 No
Neutral
 
  Re: what do you mean by the best customer service?
Answer
# 5
be a good listener and listen to the customers his/her's need
and give the approriate answer to their need and take the
fedback of the customer
 
Is This Answer Correct ?    2 Yes 0 No
Sunitha Shetty
 
  Re: what do you mean by the best customer service?
Answer
# 6
servicing the customer what the queries he had put on and
clearing all the doubts and asking him/her again and again
is there any doubts, because customers may some times
hesitated to asks the doubt's from our side we have to put
up some questions and to be answered thus the service may
pretty good.
This is the way the service had done "That is the best
customer service".
 
Is This Answer Correct ?    0 Yes 0 No
S.babu
 
  Re: what do you mean by the best customer service?
Answer
# 7
One must be an emphatic listener in order to understand the
customer Queries and then one can lend his services to his
customer, one must try and give assurance to his customer
that he is in the right place and that we have a solution
for him ...!
 
Is This Answer Correct ?    0 Yes 0 No
Sindhuja
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
hai friends, i am nagesh pursuing b.tech 4th year.i went for callcenter interviews twice ,i had some problem in hr round after hr interview over ,hr asks u ask have any questions,i want that questions along with answers. please post those to my mail my id is nagesh.k28@gmail.com pleaseeeeeeeeee  2
Are you applying for other jobs?  3
tell me one thing that u would like to change in your school? HSBC2
what you know about our company SoftLogic2
why should i hire you? C3I7
if u became P.M of this country what the best u can do for it? IBM23
What if u don't perform well if u happen to get absorb in HSBC??? HSBC2
What is your philosophy towards work?  2
Speak on DARK , SUCCESS , SKY BPO10
what u will do if we leave in a iland were u dont have any mean of transportation any commucation and there will be know human being living ther how u will come out from ther Genpact3
what kind of technical questions are asked for voice processing interviews in WIPRO,IBM,etc...??? (with answers plz)  2
What do u think people r born smart or made smart? Genpact1
Tell me the Story of film 1920! Wipro3
where do u see yourself in five years? Infosys12
problems and consequences of bpo ? Infosys2
why do you want to apply in a call center industry??  1
what is the negetive & postive thing in u? HCL4
what is positive attitude or what do you mean by positive attitude ? Unisys7
hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay  2
how do you spend your weekend? or how did u send your weekend? Genpact2
 
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