to give a answer of this question is very difficult for
each and every sales/maraketing person because you will go
for selling your product,60-65% customer will reply i dont
but i think for convice such kind of customer u should have
deep knowledge of your product or services,and evaluate
customer buying behaviour .
keep follow up
provide more than his expectation.
use references-some customer is not willing to purchase
perticular type of product but if his close relatives or
friends suggest him or recommend him then his buying
behaviour toward the product may be changed.
first of all we cannot create the need, if a customer have
want he/she will take the prodect. if a customer is
replying that he/she dont have money, you cannot check
his/her pocket. what you can do, be a little polite and try
to get in touch with the customer, he/she may be a future
the simplest way to convince that tipe of customer is that
give them altarnative option if this are not possible give
them instollation facility .
if the product is service product force them for free trile
than force him to bye the product ,
if the product is tengible than offer them some short time
or long time benifit.feel him or her that in future the
product may be not avalable in that price.etc etc..
but maintain ur tempo and coolness and there is no cost in
free smile so maintain that and last feed back ..i hope u
Firstly,we have to convince the cust. in such a fashion that he thinks the product he will own is much more worth than the price he is paying,secondly,trying to convince for installment facility if feasible,thirdly can bluff that the facilities associated wid the product are for a limited period, fourthly,can give 2-3 max. time to arrange,fifth can ask the cust. to borrow money in the worst case. Lastly,take a reference so that if the case is not closed then we have a opportunity to replenish it from somewhere else.Thanx
A good sale person can sell the Product at any cost, don't
sell the product on the basis of the features of the
products , sell the product by convincing the costumer that
he is purchasing the product because it benefits him.
I am doing PGDM in dual specilisation With Marketing and
HR.But i have done my summer intrenship in HR while i want
to go in marketing but that time intervier ask me that if
you have done your summer intrenship in HR then why do you
want to go in Marketing?