what is the different between bpo and call centre

Advertise your Business Here

Refer this Site

Login | Sign Up


	Ask Questions on ANYTHING, that arise in your Daily Life at FORUM9.COM

Categories >> Call Centre >> Call Centre AllOther

Call Centre AllOther Interview Questions

Question

what is the different between bpo and call centre

Question Submitted By :: Vignesh_xp

I also faced this Question!!

Rank

Answer Posted By

Re: what is the different between bpo and call centre

Answer
# 1

A Business Process Outsourcing (BPO) organisation is 
responsible for performing a process or a part of a process 
of another business organisation; outsourcing is done to 
save on costs or gain in productivity. 
A call center performs that part of a client's business 
which involves handling telephone calls. A call center, for 
example, might handle customer complaints coming in over a 
telephone

Is This Answer Correct ?

14 Yes

1 No

Charan

Re: what is the different between bpo and call centre

Answer
# 2


A Business Process Outsourcing (BPO) organisation is
responsible for performing a process or a part of a process
of another business organisation; outsourcing is done to
save on costs or gain in productivity.

A call center performs that part of a client's business
which involves handling telephone calls. A call center, for
example, might handle customer complaints coming in over a
telephone

Is This Answer Correct ?

17 Yes

2 No

Roopesh

Question	Asked @	Answers
Other Call Centre AllOther Interview Questions


How will you describe your management skills?	IBM	2
HR: If you get a Opportunity to go with a reputed company which is ready to pay more than what we r going to pay here. Will you quite the job from here or what? This is the common question used to ask by every HR. Obviously everyone will has to say YES but unfortunately for the hell shake we to need to say NO so give me a correct and positive answer.	247Customer	7
how to introduce ourselves	Wipro	25
why do you want to leave your company? how much salary will you accept?	Motif	2
what would u do, if u become a prime minister of ur country for six months	Vanguard	7
I completed my graduation on computers(2005 pass out).But now i want to work with call center and BPO.What I need to explain if they will raise a question on me,what r u done these days.		3
I want to know about the interview pattern for selection process in BPO & call center		5
Are you willing to work overtime? Nights? Weekends?		4
What is The Difference Between SDRAM and DDR	Brigade	5
tell some thing about ur memorable moment..	AIG	1
What do you consider to be the important of teamwork?	Wipro	2
I want to know what are the technical question they ask in HP for TSR		1
What is your philosophy towards work?		1
story ..you are in a jungle and you saw	HCL	1
what is DNS?how does it differ froma DHCP?		1
A man owns 2/3 of a computer service buroue business and sells 3/4 of his share for $75000.What is the value of the business?	TISL	4
what u'll do if you get stuck while you are working on some imp work on PC or How you will save you document when PC get stuck	IBM	4
talk abou frindship..		2
i am MBA fresher, but i want to work for bpo because of working enviormen & compensation they offer, should i show my mba qualification in resume for the international bpo job?		1
what r ur hobbies?	Cli3l	17

For more Call Centre AllOther Interview Questions Click Here


Copyright Policy \| Terms of Service \| Help \| Site Map 1 \| Articles \| Site Map \| Site Map \| Contact Us \|

Copyright © 2007 ALLInterview.com. All Rights Reserved.

ALLInterview.com :: Forum9.com :: KalAajKal.com