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technical support(Non-voice)
 Question Submitted By :: Placement-Papers
I also faced this Question!!     Answer Posted By  
# 1
Technical Support (Non-Voice) is an online Tech Support
that is Communication between mails instead of Voice
Is This Answer Correct ?    59 Yes 8 No
Syed Mahboob Feroz Ahmed
# 2
it is an online communucation between the company and customer abt the product information through the mails and chating 
Is This Answer Correct ?    18 Yes 2 No
# 3
Technical support positions deal with a specific base or model of products. A basic knowledge of the company’s products and their uses is the key here. 
Is This Answer Correct ?    9 Yes 2 No
Kushal Maheshwari

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