| Other Call Centre AllOther Interview Questions |
| |
| Question | Asked @ | Answers |
| |
| tell me something abt ur watch? | | 2 |
| What factors are crucial within an Organisation and must be
present for you to work most effectively? | ICICI | 2 |
| what color do you like | Genpact | 10 |
| what is call center | | 2 |
| Speak for five minutes about hyderabad | Mafoi | 2 |
| Tell me about your dream job.
| Nucleus-Software | 3 |
| Which of the following device is designed for an AGP slot?
a. HDD
b. Serial Port
c. Video card
d. External Storage Device
What has occurred when HDD fails, making a grinding noise?
a. controller failure
b. the read/ write head is in contact with the platter
c. hard drive is in power save
d. hard drive is in labor
which type of connector is used by analog modems?
a. AUI
b. BNC
c. RJ-11
d. RJ-45
From which control panel option in Windows 95 can u create
a startup disk?
a. system
b. admin
c. add/remove programs
d. network
our customer has bought a second hard disk and added it an
existing computer. The first hard disk is having one
primary partition and extended partition. The extended
partition is divided into two logical drivers D and E. when
you install the second hard drive and format it, what would
be the drive letter assigned to the first logical drive on
the extended partition of hard disk? Assume that the second
hard disk has one primary partition and only one logical
drive on the extended partition.
a. “D”
b. “E”
c. “F”
d. “F”
Which port can the keyboard be connected to?
a. parallel port
b. VGA port
c. PS\2
d. IEEE 1394
You get a CMOS checksum error upon boot. What is the most
likely cause?
a. power supply failure
b. BIOS need to be updated
c. CMOS battery is nearing end of life
d. HDD types are incorrectly defined
You rare reported that the monitor at a client’s place is
having a problem. You are about to remove the CPU tower to
trouble shoot the issue. What do you do just before opening
the CPU tower?
a. wear wrist strap to prevent ESD damage to the monitor
b. Make sure that the power is switched off and the power
cord is plugged out.
c. Make sure that the ESD is grounded properly
d. Connect the monitor as well as the wrist strap to the
ground.
Which of the following files is NOT required for DOS to
boot?
a. COMMAND.COM
b. MSDOS.SYS
c. IO.SYS
d. AUTOEXEC.BAT
| Sutherland | 5 |
| How many devices can work on a single IDE channel?
a.1
b.2
c.3
d.4
ISDN uses --- technology
a. only digital
b. digital and analog
c. only analog
d. neither digital nor analog
If a computer’s BIOS allow, you can boot from a CD-ROM
a. true
b. false
CD-ROMs typically hold --- of data
a.500MB
b.650MB
c.1000MB
d.350MB
Firmware refers to what component?
a. hard drives
b. floppy drives
c. BIOS
d. RAM
Your CD-ROM audio cable connects to the:
a. speaker
b. sound card
c. hard drive
d. BIOS
Conventional memory is the first ---k?
a. 1024
b. 1048
c. 640
d. 512
What is the easiest way to make a bootable floppy disk?
a. buy one
b. using the sys c:a:/bootup command
c. start/settings/control panel/system/make start up disk
scan disk checks and fixes ---
a. tape drives
b. hard drives
c. CD ROM drives
d. DVD ROM drives
A user complains that when opening email attachments, the
attachments disappear or cause an application error. What
could cause this problem?
a. a possible virus
b. an incorrect setting in config.sys
c. autoexec.bat loading improperly
d. an incorrectly installed e-mail program
What is the purpose of a driver?
a. tells the OS how to interact with the device
b. improves the performance of installed devices by
optimizing access patterns
c. provides more useful memory by moving device control
data to extended memory
d. modifies application programs to work correctly with
devices attached to a system
your modern will not detect a dial tone. What is the most
two likely cause?
a. phone line may be defective
b. modem is set for tone dial
c. the ISP is down
d. the modem is set to disable call waiting
PLZ GIVE THE ANSWERS FOR THIS QUESTIONS :) | Sutherland | 4 |
| How do you work in a team situation? | Knoah | 5 |
| whom do you prefer as a manager a man or a woman | Wipro | 6 |
| Reluctant (a)inclined (b)ready (c)hesitating (d)willing | Htmt | 2 |
| what is call center?what is diffrence call center & bpo? | Sutherland | 9 |
| which of the following is the newest type of connector for
a printer interface?
a. USB
b. Serial
c. SCSI
d. Parallel
On a system with one hard drive and one CD-ROM what is the
typical placement of the CD-ROM drive?
a. Slave drive on the primary IDE channel
b. Master drive on the primary IDE channel
c. Slave drive on the secondary IDE channel
d. Master drive on the secondary IDE channel
which device connects to a parallel port?
a. Mouse
b. Joystick
c. Keyboard
d. Printer
What command will restore a backup copy of the registry
from DOS?
a. CHKDSK
b. CHKREG
c. SCANREG
d. SCANDISK
which utility is used to partition a new hard drive in
windows 98?
a. FDISK
b. Format
c. Partition Manager
d. Windows Explorer
Which of the following conversions is possible in windows
98?
a. FAT 16 to NTFS
b. FAT 32 to FAT 16
c. Fat 16 to Fat32 and Fat32 to Fat 16
d. Fat 16 to Fat 32 but not Fat 32 to Fat 16
You have replaced the CMOS battery. What must you do next?
a. FDISK
b. Reinstall the OS
c. Set the date and time
d. Format the hard drive
The first physical sector in any bootable hard disk
contains which of the following?
a. File Structure
b. Data structure
c. MBR
d. LBR
What must an IDE hard drive have in order for an AGP slot?
a. Active partition
b. Passive partition
c. Dynamic partition
d. Extended partition Associated entries in the FAT are
removed.
Just give me these Answers anybody plzzzz | Sutherland | 1 |
| Wat is the difference between Tech Support executive &
Voice process & nonvoice process,Backend ,Telecalling just
define it | Sutherland | 2 |
| describe achievement that you were able to accomplish
despite the presence of obstacles ? | Mobily | 1 |
| speak on music two minutes??????/ | Saffron | 10 |
| How do you check wheather the NIC card is properly
installed or not in Win XP? | Telelogic | 4 |
| Waht is your greatest strength? | Wipro | 11 |
| Tell me something about ur self. | SerWizSol | 6 |
| what do you expect from the company if you get hired? | ClientLogic | 8 |
| |
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along with your userid / name. ThanQ
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