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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question 
WHAT WILL HAPPEN, IF YOU TALK YOUR CUSTOMER ONLY IN HINDI?
 Question Submitted By :: Neerajjaatji
I also faced this Question!!     Rank Answer Posted By  
 
  Re: WHAT WILL HAPPEN, IF YOU TALK YOUR CUSTOMER ONLY IN HINDI?
Answer
# 1		 
It is good to to the customer in Hindi.Hindi is our mother
taungh. we can sates fie the the customer much better.
 
Is This Answer Correct ?    3 Yes 0 No
Jai
 
  Re: WHAT WILL HAPPEN, IF YOU TALK YOUR CUSTOMER ONLY IN HINDI?
Answer
# 2		 
First all we need to check if the customer can understand 
hindi or english.The initiation has to be done by the 
customer and if he has done it Then you can  use the  
appropriate language  and  can convince him better.Chances 
are that if the  you are  speaking to the customer in  
Hindi then he can understand better and  you  will able to 
make a good rapport with   him .Thus benefitting you.
 
Is This Answer Correct ?    6 Yes 0 No
Dev
 
 
 
  Re: WHAT WILL HAPPEN, IF YOU TALK YOUR CUSTOMER ONLY IN HINDI?
Answer
# 3		 
well if customer takes the initiative to talk in hindi than 
we can talk to them in hindi in a comfortable manner 
because being an indian i know my mother tounge very well.. 
moreover hindi is our national language, if customer is 
expecting from us to talk in hindi dan i will speak in 
hindi to our customers..and i will proud to speak in 
hindi...Because we never get small to speak our mother 
tongue, as we love our parents as v do love our national 
language...
 
Is This Answer Correct ?    3 Yes 0 No
Pooja
 

 
 
 
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