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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
What does customer satisfaction mean to you?
 Question Submitted By :: Majnu
I also faced this Question!!     Rank Answer Posted By  
 
  Re: What does customer satisfaction mean to you?
Answer
# 1
customer satisfaction means customer should likes to speak 
to me and we have to make everything interesting to 
customer and customer understand's what exactly we talked 
and customer liked what we said.
 
Is This Answer Correct ?    2 Yes 4 No
John
 
  Re: What does customer satisfaction mean to you?
Answer
# 2
customer satisfaction mean,dealing with customer in a 
proper or positive way.Every individuals are differenet so 
there need and satisfactory leve also different.So the main 
task of a employee of a call centre is to make them 
understand that they are also concerned about their problem.
 
Is This Answer Correct ?    7 Yes 3 No
Arit
 
 
 
  Re: What does customer satisfaction mean to you?
Answer
# 3
customer satisfaction means,when our customer is fully 
satisfied with our product and our service,he/she have 
faith on us and our product.we just need to clear sll 
things in a gud manner and customer will be satisfy if he 
gets what he/she really wants in a gud way...
 
Is This Answer Correct ?    4 Yes 1 No
Shweta
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
why u want to work for us? Torrent-Pharma3
how do you do spend on a yesterday? HCL3
You are doing MBA then Why do you want to join call centre? DELL4
`why should u choosen this BPO Infosys2
I am B.Tech student.presently i am working as a faculty.but i am not interested on that side.Actually i did SAP-ABAP.But i want to do any software or call center job.while attending interviews in BPO's they are asking why you came to bpo by leaving software.  2
what does call centre mean to you? where do you see your self in 5years time? how can I answer these question?  1
why are u looking a job in call centre  6
what is your ambition ?  1
tell me about your daily routine Airtel2
WHY FOR CALL CENTER????????????? HP14
what is the everyone human's victory.  2
Tell me something about ur school days? Vcustomer7
why do you left the job WNS6
what r u left ur curently job? iSmart4
WAHT U THINK VILLAGES ARE OUR STRENGTH OR WAEKNESSES? Convergys5
In most of the call centers will they give topic or will they ask to choose any topic? Genpact2
Who is your hero & why ? Capita5
tell me something about your memories in your life? Call-Centre1
A boy multiplied a number with 10 and got 100. If he divided it by 10, what would be the answer? TISL18
What is the difference between 3rd party BPO and Primary BPO HSBC1
 
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