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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question 
What is the biggest challenge facing the BPO industry 
today?
 Question Submitted By :: Vijay
I also faced this Question!!     Rank Answer Posted By  
 
  Re: What is the biggest challenge facing the BPO industry today?
Answer
# 1		 Call centre workers are suffering from a new industrial
disease: repetitive voice injury, also dubbed as call
centre-itis. Long hours and little opportunity for even a
drink of water are behind the 'disease'. 
Is This Answer Correct ?    11 Yes 3 No
Nokiaamu
 
  Re: What is the biggest challenge facing the BPO industry today?
Answer
# 2		 BPOs do not present attractive career prospects. They are
not challenging enough for the employees after a period.
Most of them are stuck for good in their present placement
once they start working in call centers. 
Is This Answer Correct ?    2 Yes 1 No
Keerthi
 
 
 

 
 
 
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