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Categories  >>  Call Centre  >>  Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
what do you mean by customer satisfaction?
 Question Submitted By :: Prateek
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what do you mean by customer satisfaction?
Answer
# 1
customer satisfaction
 
Is This Answer Correct ?    5 Yes 3 No
Guest
 
  Re: what do you mean by customer satisfaction?
Answer
# 2
those questions will answer carefully
 
Is This Answer Correct ?    4 Yes 2 No
David4u_kumar
[Any]
 
 
 
  Re: what do you mean by customer satisfaction?
Answer
# 3
customer satisfaction means taking complete care of 
customer by giving him complete knowledge about the product 
and tell all the  feature of that particualar product
 
Is This Answer Correct ?    14 Yes 1 No
Kusum Lohani
 
  Re: what do you mean by customer satisfaction?
Answer
# 4
We have to get into the customers shoes to really understand
wat the customer is looking for or the problem he is facing.
Customer satisfaction is a praise to customer as well as the
agent.
 
Is This Answer Correct ?    5 Yes 4 No
Harie
 
  Re: what do you mean by customer satisfaction?
Answer
# 5
Customer Satisfaction is the end result of all the value 
add given to caller.
irrespective of a query, complaint or Request as long as my 
customer says that i m happy with the services given, i m 
glad with the way i was handled at the call centre end.
 
Is This Answer Correct ?    0 Yes 5 No
Punit
 
  Re: what do you mean by customer satisfaction?
Answer
# 6
according to me customers are thoes who pays(salary)
us.satisfaction is the key to hold the custome for future 
business.complete knowledge must be given ,each an every 
query must be clarified by the seller.If a customer 
remember you for future businee then we can say that 
customer is satisfied.over all in this we have to follow 
win-win system.
 
Is This Answer Correct ?    1 Yes 0 No
Arijeet Bhattacharjee
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
What factors do u consider while building ur career?  1
TELL ME SOMETHING ABOUT UR SCHOOL DAYS? IBM8
HR: If you get a Opportunity to go with a reputed company which is ready to pay more than what we r going to pay here. Will you quite the job from here or what? This is the common question used to ask by every HR. Obviously everyone will has to say YES but unfortunately for the hell shake we to need to say NO so give me a correct and positive answer. 247Customer7
You are doing MBA then Why do you want to join call centre? DELL4
i want call center apptite test questions and answers also pls help me  2
AFTER THE FINISHING STAGE OF INTERVIEW THE STAFF WILL HAVE QUESTION THAT UR ENGLISH WHAT NUMBER U CAN GIVE IN 1 TO 10?  4
why u want to join voice process IBM4
DO YOU THINK EATING FOOD OUTSIDE IS SAFE. IF YES WHY? HSBC9
why u want to leave the present job? Genpact11
why do you want to join bpo Genpact45
What is HRO? Wipro1
what do you mean by the best customer service? HSBC7
innocent (a)deadly (b)corruption (c)sinful (d) guilty Htmt2
How long would it take you to make a meaningful contribution to our firm? Allsec-Technologies7
what motivates you or drive you?  6
how did spent your yesterday? Globerian1
Complete the story ? "Last night i was passing through a graveyard ..... or "Last night i was passing through a street .... complete the story....... Convergys4
why would you want to join a call centre?  6
What will be your expected Salary? Can you justify your Salary? Reliance1
what kinds of questions will i be ask for the work at home job  1
 
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