| Other Call Centre AllOther Interview Questions |
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| Question | Asked @ | Answers |
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| I have done B.Sc.(H)Zoology).I went for an interview in a
call centre.Cleared seven rounds there.Only I was selected
out of 50 people for HR round.In HR round the HR manager
asked me "Why you want to join a call centre after doing
B.Sc.?" I couldn't answer and lost the interview. | Convergys | 9 |
| What can you contribute to the company, knowing the basics
of being a call center agent? | APC | 5 |
| tell me something about yourself. | Wipro | 3 |
| Tell me the Story of film 1920! | Wipro | 3 |
| what u know about bpo. | Genpact | 3 |
| You profile shows that you should be doing a software job or
a job which involves electrical engineering then why do you
want to work for a B.P.O | Wipro | 2 |
| What do you understand by a BPO? | | 1 |
| If conflict arrises between two people how will solve that.
If one person is overlooking into others job how to deal
with such type of people ? | | 1 |
| WHAT U THINK SMILE IS NECESSARY IN UR LIFE? | Convergys | 8 |
| What is your strengths? Explain one by one? | ICICI | 7 |
| what is mean call centre | | 3 |
| what are the responbsibilities of quality analyst in call
center | Reliance | 1 |
| U WERE TRAVELLING FROM A TRAIN AND U SAW A THIEF THEN......? | | 3 |
| have you attended any other interviews? | Aircel | 1 |
| why do you want to join call centre
| Aegis | 4 |
| what we have to do in call centre if i am working ?
| Vodafone | 2 |
| Tell me about life of mumbai? | | 1 |
| why do you want to join bpo
| Genpact | 45 |
| why u left the previousjob | Infosys | 4 |
| How many devices can work on a single IDE channel?
a.1
b.2
c.3
d.4
ISDN uses --- technology
a. only digital
b. digital and analog
c. only analog
d. neither digital nor analog
If a computer’s BIOS allow, you can boot from a CD-ROM
a. true
b. false
CD-ROMs typically hold --- of data
a.500MB
b.650MB
c.1000MB
d.350MB
Firmware refers to what component?
a. hard drives
b. floppy drives
c. BIOS
d. RAM
Your CD-ROM audio cable connects to the:
a. speaker
b. sound card
c. hard drive
d. BIOS
Conventional memory is the first ---k?
a. 1024
b. 1048
c. 640
d. 512
What is the easiest way to make a bootable floppy disk?
a. buy one
b. using the sys c:a:/bootup command
c. start/settings/control panel/system/make start up disk
scan disk checks and fixes ---
a. tape drives
b. hard drives
c. CD ROM drives
d. DVD ROM drives
A user complains that when opening email attachments, the
attachments disappear or cause an application error. What
could cause this problem?
a. a possible virus
b. an incorrect setting in config.sys
c. autoexec.bat loading improperly
d. an incorrectly installed e-mail program
What is the purpose of a driver?
a. tells the OS how to interact with the device
b. improves the performance of installed devices by
optimizing access patterns
c. provides more useful memory by moving device control
data to extended memory
d. modifies application programs to work correctly with
devices attached to a system
your modern will not detect a dial tone. What is the most
two likely cause?
a. phone line may be defective
b. modem is set for tone dial
c. the ISP is down
d. the modem is set to disable call waiting
PLZ GIVE THE ANSWERS FOR THIS QUESTIONS :) | Sutherland | 4 |
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along with your userid / name. ThanQ
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