Hi
I think u have new to SAP CRM any way good, 
It better to post some question after u get post some more 
questions, 
It is not way to post questions 

What is the purpose or why are we maintaining the product 
categories? Significance?

A)	FOR CREATION OF PRODUCT U SHOULD HAVE A CATEGORY, 
AND IF U WANT MAPS THE PRODUCT CRM-R/3 U HAVE TO maintain 
proper categories ,based on categories u can control 
product creation , for ex in r/3 we have material type same 
as maintain here in CRM categories 
What is meant by install base management?
For creation of service product u use Ibase product 
t.code is IB51, FOR MORE DETAILS GO CR700 SERVICE PDF FILE 
How is Bp in crm synchronized with R/3? What are all the 
steps involved?
How to map the BP master data from R/3 to CRM
1. Identifying relevant R/3 account groups
2. Defining number ranges for CRM business partners
3. Defining CRM business partner groupings
4. Mapping R/3 account group to CRM classification by using 
PIDE T-CODE in R/3
How to map the BP master data from CRM to R/3
1. Defining number ranges for CRM business partners
2. Defining CRM business partner 
groupings                       
3. Creating R/3 account groups
4. Mapping CRM classification to R/3 account group

Can we do the partner determination based on SALES AREAS? 
Where in it is the same
Can u give one scenario clearly?  
transaction type. But it has to determine different 
partners for different sales areas

Can a plant be assigned to multiples company codes?
We cannot assign one plant to multiples company codes 

Can a sales org be assigned to multiples comp codes?
No we cannot assign 
What is an IDOC ? Why do we use them? How do we process 
them?
Idoc is intermediate document it is used for converting 
data form legacy to crm or internal , Relevant transaction 
codes:

WE09 / WE02 IDoc lists according to content. View IDocs via 
specific IDoc number or business application detail 
contained within the contents of a segment.

WE05 View IDocs

WE19 EDI test tool. Use to test inbound Function module 
changes.

WE20 Partner profile configuration. Add partner detail 
together with inbound and outbound relationships. We also 
incorporate message control on the outbound IDocs. Utilize 
the organizational units to trap functional errors for 
further processing

WE30 Create IDoc extension type

WE31 Segment create

WE57 Assign function module to logical message and IDoc type

WE60 IDoc type documentation tool

WE82 Link Release detail to Extension IDoc Type

BD55 Conversion rule user exit. Link conversion rule user 
exit to the different system \ partner combinations

BD87 Reprocess IDocs in error or waiting for action. (Both 
inbound and outbound in 4.6. Use BD88 in prior versions)

BALA ALE Application Distribution

BALM ALE Master Data Distribution

What is meant by an RFC in middleware? What is the purpose?
RFC IS remote functional call it is used for call the 
server SAP or non Sap, through RFC only server will connect 
and data get replicate 
Creation of RFC t.code is sm59

What is meant by document flow?
Through Document flow we can see the document where it is 
coming from ,
And where it is,

1what is meant by leading transaction category?
Leading transaction categories is control the transactions, 
diff business transaction having different categories for 
ex :
Lead is BUS2000108
OPPT IS BUS2000111
SALES IS BUS200115  ETC 
  
What are the various sources we have in the access sequence 
in partner functions, Name 5-6 of them
1)	Previous transactions  
2)	Current business partner 
3)	Org data management 
4)	Bp Relation ship.
5)	Pricing hierarchy 

What is a BADI, Function Module?
BADI IS business add in this can be use for adding new 
functionality, which is not in standard package , 
Which table stores the values for Marketing Attributes?
Marketing attributes table CRMD_PROF_CHAR

What is the difference between win client, web client and 
PCUI?
Win client is GUI where u can log in through SAP GUI , IT 
is not flexible 
Web client is web based user interface where u can log in 
through web portal 
What are the types of profiles in lead & opportunity?
What are the components of CIC?
Give the detailed structure from marketing planner to 
service
What is the basic thumb rule of CRM?
Commonsense 
Give the path for creation of service processes
THERE IS NO PATH FOR SERVICE PROCESS PLZ GO THROUGH THE 
CR700 PDF FILE 

What do sap crm consultants do in real-time?\
Work for SAP 
Tell me about Landscape?
land scap is system enviorment, land scape consist of 3 
server like development , test , production server 


Why do u do bp search?
FOR identifying one bp in win client it will search bp 
based on some options like ( name , phone number mail id , 
ani)
How do you classify BP?
is there any relation between Partner Function? and BP 
Relationship
what is set type?
Collection of attributes 
phases of ASAP methodology?
Accelerated SAP	it is one of implementation methodology 
It is having 5 phases 
1)	project preparation 
2)	business blue print 
3)	relation phase 
4)	final preparation 
5)	go live and support 
what is the use of traction launcher in IC Web client?
It will launches one business transactions in web client  
  
difference between system & user status profiles?
Automatically system controls the status in transactions 
User status is user defend status user has to set status 


Regards
k.narsimha
erp.narsimha@gmail.com