If the Developers are unable to understand the bug send by the testers ,

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Question

If the Developers are unable to understand the bug send by 
the testers , then how will the Testers convince or explain 
the developer.

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Re: If the Developers are unable to understand the bug send by the testers , then how will the Testers convince or explain the developer.

Answer
# 1

If the Developers are unable to understand the bug which is 
given by testers, It clearly indicates that the the bug 
description is not clear, the testers should make sure that 
the description should be complete and correct and 
understandable by them, Even if its not understandable then 
we  can also attach the screen shots  and  request the 
Teamlead to arrange a meeting where we can discuss abt the 
bug.
 
If my answer is wrong plz inform me,

Vibha

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Vibha

Re: If the Developers are unable to understand the bug send by the testers , then how will the Testers convince or explain the developer.

Answer
# 2

if the developer will not understand the bug which is sent 
by the tester, he declares the status as testers error. the 
tester may ask for the doubt and he prepre a bug report or 
defect profile document  which includes the test summery 
and the result of the tests, where eactly the defect found, 
what is the seviority and priority of that defect ...
this can be prepared by the test lead in the reporting 
phase of the bug  cycle. automatically the developer will 
rectify that according to that details . again he raised 
the same they have a meeting i think

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Susmitha

Re: If the Developers are unable to understand the bug send by the testers , then how will the Testers convince or explain the developer.

Answer
# 3

Tester can make the developer understanding of the bug by 
the following ways:
1) Demonstration of the bug
2) Explaining the functionality by showing what the BRS 
document said.
3)Explain the real time scenerio by giving suitable example

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Thaivanai

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