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Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (1993)
Question
what is call centre Job? What is voice and non voice?
Who is an eligioble candidate to get Job In call Centers for
voice and non voice.
 Question Submitted By :: Kalai
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.
Answer
# 1
call is a very growing sec. where we can easily gole in our
life. and impure the communication.
 
Is This Answer Correct ?    7 Yes 10 No
Sudhir
 
  Re: what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.
Answer
# 2
call center agents often provide customer service or
technical assistance to callers but can also sell products
and services or make appointments.
 
Is This Answer Correct ?    10 Yes 2 No
Saranya.....
 
 
 
  Re: what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.
Answer
# 3
BAsically,Call Centre is the hub from where employees
resolve or handle the query of the customers(who are using
the services of us)
Voice :- Directly servicing the customers whether on
telephone or face to face.
NonVoice:- Indirectly servicing the customer,we can say that
invisible support to customer.
Candidate should possess good communication skills,sentence
framing,polite,able to understand the customer and should
be understandable.
 
Is This Answer Correct ?    9 Yes 1 No
Abhishek Bhandari
 
  Re: what is call centre Job? What is voice and non voice? Who is an eligioble candidate to get Job In call Centers for voice and non voice.
Answer
# 4
providing customer support through telephone is voice process.
serving customer requests by email is non voice process.
people who can't speak go to non voice processes.
 
Is This Answer Correct ?    2 Yes 2 No
Blackmoon
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
SPEAK ON INSURANCE? Fidelity 3
what is spel of committee Vanguard 1
what do you mean by customer satisfaction?   11
Explain how you would be an asset to the organization. TELUS 2
WHERE DO YOU WANT TO SEE YOURSELF AFTER FIVE YEARS? HCL 10
what is the difference between coustomer service & satisfaction. Call-Centre 8
You are a software Engineering side,why u prefer this callcenter jobs? Brigade 8
Tell me about yourself? Wipro 5
Choose the easiest topic if u get an opportunity to choose urself. BPO 13
What is SHRINKAGE and ATTRITION..? If anyone knows please let me know..! TATA 12
Tell me about a time when you had to deal with a difficult person at work WNS 1
What is HRO? Wipro 1
 
For more Call Centre AllOther Interview Questions Click Here 
 
 
 
 
 


   
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