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Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2000)
Question
WHAT IS THE MAIN FUNCTION OF B.P.O?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
BPO:business process outsourcing

BPO companies work is to doing the work or service to
another company which is outsorcing the work or service from
that BPO.

Ex:
bank of america is outsourcing his HR functions from Exult,
one of the leading Human Resources BPO vendors.

BPO is often divided into two categories:

back office outsourcing, which includes internal business
functions such as billing or purchasing, and

front office outsourcing, which includes customer-related
services such as marketing or tech support.
 
Is This Answer Correct ?    68 Yes 6 No
Bspkumar
 
Answer
# 2
B.P.O z actly Bussiness Process Outsourcing wer u need 2
process d data u need to clarify d doubts of clients or
customers based on d process whch ur dealing with and the
most important thing it goes with is sending d data 4m our
country 2 other countries n this z d reason so many
international companies alwayz hire 4 night shifts.
 
Is This Answer Correct ?    65 Yes 15 No
Pranahitha.d
 
 
 
Answer
# 3
solve the custamer problems 
Is This Answer Correct ?    62 Yes 20 No
412114
 
Answer
# 4
B.P.O means Business process outsourceing. out sourceing is
a proces in wich a company outource ts part of work to third
party organization ,who is more efficient in dat work.its a
good source to reduce cost of the business
 
Is This Answer Correct ?    18 Yes 5 No
Venky
 
Answer
# 5
BPO is the process of hiring another company or persons 4
particular work.These organisations r run on clients
requirements and support to expanse business by outsourcing
the data related to back office as well as front office.
 
Is This Answer Correct ?    10 Yes 3 No
Preeti Malviya
 
Answer
# 6
business process outsourcing in one big company hire a unit of bpo in which they are sufficient to do that job well for which they r hired.its a kind of job in which it needs to help the client to make them cmfrt and to deal wid them.its a kind of f process in which the data were transfrerred from one country to another country and its da process which helps the big organization to reduce the cost of process wid best result thru bpo.
bpo has basically two category
frst...front office outsourcing which is customer related service such as marketing and technical support nd second one is dat back office outsourcing which related wid internal business function such as....billing or purchasing.
 
Is This Answer Correct ?    11 Yes 4 No
Aryan Sengar
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
why do you want to join bpo ? Genpact 2
What is nearshoring?   2
tell about urself 247Customer 36
why do you want to join a callcenter   5
what is the quality in u that i recruit u? Wipro 3
Tell me about your most memorable moment. DELL 33
Tell me a movie story which is Your best movie.. WNS 3
1.How to describe my school days ABC 11
Hi, i have a merchant account in US, UK and CANADA and looking for Call centre owners to use my account, pls.let me know who could be probables in this case and commission involved   4
How will you convince me to buy this pen? or sell this pen to me. SerWizSol 14
what is the importance of the office bos and why he is comfortable with organization? Airtel 1
what is the defference between call centre and bpo??? DELL 4
 
For more Call Centre AllOther Interview Questions Click Here 
 
 
 
 
 


   
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