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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
what do mean by call center and what type of questions can 
be put ub by faculty in it???
 Question Submitted By :: Pushpinder
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what do mean by call center and what type of questions can be put ub by faculty in it???
Answer
# 1
call center is nothing but the place where calls are made
and received.........there are two types of call centers one
is ...internationa.another one domestic......in this there
are different process.lik..inboun/customer care/out
bound/sales.adn techinical support...webb chatt ,online
chatt.blend.......
different questions in call centers
1.describe ur strengths
2.speak about anything about five minuts
3.say about ur home town
4.say about ur family
5.say about ur hobbies
 
Is This Answer Correct ?    3 Yes 1 No
Raj87_patlolla
[Fresher]
 
  Re: what do mean by call center and what type of questions can be put ub by faculty in it???
Answer
# 2
Call Center is place where calls are handeled and we can 
consult our problems related to service, related to 
connection or anything else. and It is also informe us 
about our bill, new schems etc. There are two types of call 
center first is Ingone where calls are recieved and second 
is outgone where calls are done. so a call center Interview 
is So simple and so easy. simple questions are like

1) Depply describe your self.
2) what is you Educational quallification?
3) What is your future Planning?
4) Why you are going to join call Center?
5) What are your hobbies?
6) what salary you Expect from your job.

Thanks
 
Is This Answer Correct ?    3 Yes 2 No
Gourav
 
 
 
  Re: what do mean by call center and what type of questions can be put ub by faculty in it???
Answer
# 3
call center may be divided into various type according to 
their funcation and area of operation . most commonly call 
center are divided into inbound and outbound call center in 
inbound call center agent recived calls from coustomer who 
need to obtain information or report a mal funcation .in 
outbound call center agent intiate a call to a customer 
mostly to sell a product os a service 
1 tell me about u r self
2 can u spek on u r own topick
3 what is u Educational quallification
4 why do u want to joine call center
 
Is This Answer Correct ?    1 Yes 0 No
Ashish
 
  Re: what do mean by call center and what type of questions can be put ub by faculty in it???
Answer
# 4
I think Call center is physical station where make call or receive,mainly call center is two type firstly Inbound in which handling process of customer care,information regarding product or function.And secondly outbound which includes sales process like product sales through telemarketing.
there will be arises question like 

1- tell me something about urself?
2- what did you last sunday?
3-why you are joining call center?
4-what do thing about child labour?or traffic signal beggar child?
5-what did you school life?or most favorite day?
 
Is This Answer Correct ?    2 Yes 0 No
Mohd.azharuddin
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
In most of the call centers will they give topic or will they ask to choose any topic? Genpact2
what is MIS report, how can u prepered MIS report give me an example ,and sho that?  2
discribe the impotance of teamwork and team spirit?  2
What are the pre-requirements to start a new Inbound call Center.. and How to get a process for Inbound for Vodafone/ Airtel.. Kindly mention each and every detail which will help me to start a new carrier in Call center... U can reach me at +91 9618686355 ...  1
why do u like to make your career in BPO industry? Wipro10
how was your school life?  5
How would you relate your key competencies to this position? Redstone1
SPEAK ON TERRORISM IN INDIA AND AROUND THE WORLD? WNS2
why do u came to banking sector from software field? ICICI1
why should we hire you Mphasis5
HOW CAN U SAY HEALTH IS WEALTH? HCL1
How to handle angry customer? HSBC10
Your favourite film actor. Genpact11
What did you do yesterday. Exel7
Tell me about your favourite song or singer? HSBC2
what is your short term and long term goal from our company?  2
what is the different between bpo and call centre Idea2
What you did in your weekends HCL2
What do you know about female education? IBM3
WHAT DO U MEAN BY BRAND NAME? HCL3
 
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