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Question
After recieved the defect from Tester,developer is not 
getting any error while executing that bug then he will 
reject that defect due to the above reason.As a Tester what 
we can do in that situation?
 Question Submitted By :: Venkata Narayana N
I also faced this Question!!     Rank Answer Posted By  
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 1
The question is not very clear itself.Though I am trying to 
answer this.

When developer receives one bug from tester and if he/she 
starts working on that bug changing the STATUS of the bug 
as IN PROGRESS.After that the bug is sent back to the 
tester and if tester doesn't find any bug then the bug is 
CLOSED.And is developer gets one bug and while executing 
the bug he/she does not find any bug then developer changes 
the STATUS of the bug as REJECTED and sent back to the 
tester,tester again check,and if there is no bug then the 
STATUS will be changed to CLOSED.
 
Is This Answer Correct ?    1 Yes 2 No
Rudraneel
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 2
Hi Rudraneel i am very happy to your response,but i am not 
asking about bug life cycle,you can go thru question again 
and reply me once.Once again i will repeat the question 
again...........

Whenever developer will recieved the defect from the 
tester,then he will go thru the defect whether it is 
acceptable or not?for that he will execute that application 
again,while executing if he did not found any such type of 
defect(what we are rise the defect above),then he will send 
that defect to the corresponding tester with status 
of 'reject',as a tester what we can do?(here  writing the 
reproduce steps and attached  screen shots has been done by 
tester while sending the defect to the developer)
 
Is This Answer Correct ?    0 Yes 0 No
Venkata Narayana N
 
 
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 3
1)Tester verifies the bug and marked the bug reproducible 
or closed 
2)Tester assign the bug to TL (if reproducible) 

I request member to comment sincerely on this as this is a 
live situation and no body gives proper solution to it.
 
Is This Answer Correct ?    1 Yes 0 No
Jai
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 4
Here in the above situation if the developer Rejects the bug
then when we have to send them the steps, describing how we
got the bugs and also attach the screen shots of the bug we got.
 
Is This Answer Correct ?    2 Yes 0 No
Rajvelur
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 5
IF bug is reproducible then as a tester u suppose to call 
that developer and execute that bug. U can refer retest 
concept for this  problem In front of developer.
 
Is This Answer Correct ?    0 Yes 0 No
Ganesh
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 6
Tell developer to fix the bug as It works for me and you 
should close the bug. it is not your headache it is for 
developers. ok .

excuse if i am wrong
 
Is This Answer Correct ?    0 Yes 0 No
Nithi
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 7
If developer i not getting any error its the mistake of
tester.he should do retesting for the particular bug and
make the bug is resolved.if again it is not  resolved u will
be reported to the test lead.
 
Is This Answer Correct ?    0 Yes 0 No
Vish
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 8
c in this Situation, after u get reject from the developer,
1.Open the SRS and take the requirements from the developer
of that particular module, re-test again.
2.Reproduce the bug with Step by Step clearly attached with
the screen shot step by step.
3.Even though if the developer reject, u can inform to u r TL.
4. He will make interact with the PM and the Developer TL.

I Think this Answer is Enough
 
Is This Answer Correct ?    0 Yes 0 No
Chennamsubbaraidu
[Invictus Technology Solutions]
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 9
Hi, 

Well there are situations in which the bug may not be 
reproducible in the development machine (due to envirnoment 
issues,etc) and so the Developer rejects the Bug. In such a 
case a tester can share his testing envirnoment details 
with the developer where the developer can repro the issue. 

Once the developer sees himself the issue he can further 
debug to find the reason why bug is coming on Testing 
envirnoment.And i am sure he will work on this and get it 
fixed. 

Thanks
Smaranika
 
Is This Answer Correct ?    1 Yes 0 No
Smaranika
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 10
Ya i agree with smaranika. some bugs we cant produce on 
developer envirnoment whatever we got on testing 
envirnoment.In this case we have to call that perticular 
developer and showed him on tester machine and then also he 
is not accepting then inform to ur TL or PM and prove that 
it is a valid bug
 
Is This Answer Correct ?    1 Yes 0 No
Jyoti
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 11
Hi there are some chanses that the bug can not produce at 
Developer place. These may be due to the wrong steps 
followed by the developer as the Tester described or may be 
due to the Environment change bw dev and tester or May b 
the Developer intentionally makes it CNR or so...

In this case, the Tester need to take the Step by step 
Screen shots or atleast the screen shot of the Bug and can 
send it to the developer with involving Higher Management 
(TL, PM, QM) to prove ur bug is a BUG.

It is sure that u'll prove ur bug still if developer not 
intended to fix, you can recomment dev to make the status 
of the bug to NIF (No Intension to Fix).
 
Is This Answer Correct ?    3 Yes 0 No
Satya
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 12
Tester should follow this approach to convince the 
Developer for a Valid Bug:-

1)To provide Steps to reproduce the bug, if always 
reproducible

2)To provide screenshots of the errors etc, if there

3)To reproduce and show the Bug to Developer on Test 
Machine, if not reproduced on Dev Environment

4)To ask the Developer to try reproducing the Bug on 
Tester's Machine

5)If Bug is valid and reproduced easily on tester's machine 
and developer is still not accepting the bug, tester should 
report this to TL/PM for its Fix
 
Is This Answer Correct ?    1 Yes 0 No
Ankush Gupta
 
  Re: After recieved the defect from Tester,developer is not getting any error while executing that bug then he will reject that defect due to the above reason.As a Tester what we can do in that situation?
Answer
# 13
Tester should follow this approach to convince the 
Developer for a Valid Bug:-

1).Re-test the bug.
2).Cross check with the requirement you have.
3).Ask develope to send his requiremnt document,and cross 
   verify bug with his requirement doc.
4).Cross verify the bug in Production environment and also
   in dofferent testing environments if you have in your
   project.
5).Provide correct steps to reproduce the bug,if possible 
   give screen shots for all screens or atleast Error page 
   screen shot.if possible record the movie and sent it to 
   developer.
6).Provide the Data, which data you are entering.
7).Send a mail to developer with all above evidences 
   keeping all senior managers in cc.
 
Is This Answer Correct ?    0 Yes 0 No
Deepti Shrivastava
 

 
 
 
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