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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
i want call center apptite test questions and answers also 
pls help me
 Question Submitted By :: Lakshmi
I also faced this Question!!     Rank Answer Posted By  
 
  Re: i want call center apptite test questions and answers also pls help me
Answer
# 1
pls help me out
 
Is This Answer Correct ?    1 Yes 0 No
Hasan
 
  Re: i want call center apptite test questions and answers also pls help me
Answer
# 2
1:- What is the defference b/w virus and scan?

Ans:- spam is an unwanted e-mail messages, frequently with 
commercial content, in large quantities to an 
indiscriminate set of recipients.

computer virus is a self replicating program which that can 
crash the system.

2:-   Re: why do you choose this company?

Ans:- Because it is one of the best companies in this field 
and 
it will provide growth for the Freshers also.

3:- Being a MCA graduate why you are looking for a call 
center job?

Ans:- BPO is a fast growing sector. So there are alot of 
oppurtunities for growth...besides,being a fresher..as i 
have no work expeience ... working in a BPO will give me 
feeling of office environment and help me a alot to learn 
from my seniors...

4:- who is ur fav Cricketer and why?

Ans:- At present Dhoni seems to be my favourite cricketer 
coz he 
has won us T20 World Cup and Australian One Day Series. The 
main quality is in his captaincy. As a captain, he don't 
hesitate to tell Sachin and the senior players 'perform 
well or get out of the team'; which I think is the key to 
his captaincy and his success.

5:-what is the defference b/w call center and bpo?
Ans:- A Business Process Outsourcing (BPO) organisation is 
responsible for performing a process or a part of a process 
of another business organisation; outsourcing is done to 
save on costs or gain in productivity. 

A call centre performs that part of a client's business 
which involves handling telephone calls. A call centre, for 
example, might handle customer complaints coming in over a 
telephone. 

6:- what do you mean by firewall?

Ans:- It is a s/w ,which protects ur computer from 
different spam
and from unauthorized access.
 
Is This Answer Correct ?    0 Yes 0 No
Ajay Sharma
 
 
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
What will u do if you were not selected? IntelNet6
What would you like to learn from others?  1
AFTER THE FINISHING STAGE OF INTERVIEW THE STAFF WILL HAVE QUESTION THAT UR ENGLISH WHAT NUMBER U CAN GIVE IN 1 TO 10?  2
what do mean by call center and what type of questions can be put ub by faculty in it??? IBM3
you have a technical ability like (b.tech) why u intrested in bpo Call-Centre1
Speak for five minutes about hyderabad Mafoi2
What kind of person would you refuse to work with? Chicago-Tribune1
how to say the self introduction IBM3
what are your contributions in order to meet the goals of our company? Convergys2
about traffic in hyderabad  2
if ur passing thru road narrate any kind of story??? HCL2
How do u see u r self from here down the road five year or 10 years??? HSBC7
Do you believe that customer is always right? and why?  3
when i went to a call center she asked me. where u want to see after few years? Knoah8
what did you learn from your last job? which type of the qualities a Team Leader need? Vodafone1
WHAT IS UR DAILY ROUTINE IN UR SCHOOL TIME? HCL1
describe the movie u have seen recently HCL1
What do you mean by BPO? Call-Centre5
Life in Delhi Tech-Mahindra3
Why did you leave your last job? Genpact2
 
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