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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
i want call center apptite test questions and answers also 
pls help me
 Question Submitted By :: Lakshmi
I also faced this Question!!     Rank Answer Posted By  
 
  Re: i want call center apptite test questions and answers also pls help me
Answer
# 1
pls help me out
 
Is This Answer Correct ?    1 Yes 1 No
Hasan
 
  Re: i want call center apptite test questions and answers also pls help me
Answer
# 2
1:- What is the defference b/w virus and scan?

Ans:- spam is an unwanted e-mail messages, frequently with 
commercial content, in large quantities to an 
indiscriminate set of recipients.

computer virus is a self replicating program which that can 
crash the system.

2:-   Re: why do you choose this company?

Ans:- Because it is one of the best companies in this field 
and 
it will provide growth for the Freshers also.

3:- Being a MCA graduate why you are looking for a call 
center job?

Ans:- BPO is a fast growing sector. So there are alot of 
oppurtunities for growth...besides,being a fresher..as i 
have no work expeience ... working in a BPO will give me 
feeling of office environment and help me a alot to learn 
from my seniors...

4:- who is ur fav Cricketer and why?

Ans:- At present Dhoni seems to be my favourite cricketer 
coz he 
has won us T20 World Cup and Australian One Day Series. The 
main quality is in his captaincy. As a captain, he don't 
hesitate to tell Sachin and the senior players 'perform 
well or get out of the team'; which I think is the key to 
his captaincy and his success.

5:-what is the defference b/w call center and bpo?
Ans:- A Business Process Outsourcing (BPO) organisation is 
responsible for performing a process or a part of a process 
of another business organisation; outsourcing is done to 
save on costs or gain in productivity. 

A call centre performs that part of a client's business 
which involves handling telephone calls. A call centre, for 
example, might handle customer complaints coming in over a 
telephone. 

6:- what do you mean by firewall?

Ans:- It is a s/w ,which protects ur computer from 
different spam
and from unauthorized access.
 
Is This Answer Correct ?    4 Yes 0 No
Ajay Sharma
 
 
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
why do you want to leave your company? how much salary will you accept? Motif2
choose the correct synonym for tentative (a)developed (b) final (C)immediate (d) urgent Htmt4
Why you have worked under Contract Basis? why not permanent job basis?  2
WHY IS YOUR FAVORITE COLOUR  9
most of the MNC ask what is ur salary expectaion? give me a acuurate answer. Airtel6
IN WHAT WAY U CAN CONTRIBUTE TO HCL? HCL2
How to handle angry customer? HSBC10
what is call centre Wings-Customer-Care3
what are join call center IBM1
what were the facilities that we are enjoying but our Ancesstors did not? Genpact3
You profile shows that you should be doing a software job or a job which involves electrical engineering then why do you want to work for a B.P.O Wipro2
WHY PROFESSIONALISM IS IMPORTANT IN BPO OR LIFE? Convergys5
how many hard disk drives are there Brigade19
Why did u choose a bpo carrier? American-Tech5
If you are selected as a prime minister of the country then what would you like to do? IBM7
tell me abt ur recent movie that u have seen..?? Wipro4
why should we hire you? Htmt13
How do you deal with a difficult customer? Hutch8
Are you willing to work overtime? Nights? Weekends?  4
What is your philosophy towards work?  2
 
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