i have to have all the necesities first before i start my 
daily routine e.g systems,notepad,pen.i listen to what the 
customer's issue is ,troubleshoot,give solutions to 
what,when and how the customer wants it.If the issue needs 
escalation,or referal to my immediate supevisor procedures 
are followed.Consultations among my colleagues is done and 
ensure that the customer is provided feedback by immediate 
follow up to ensure customer satisfaction

I get up at around 10 in the morning, thn i go to bathroom 
do my brush and all and after having a bath i pray to god 
for sometime to make my day worthwhile. thni have breakfast 
at around 11 after that i watch tv for half hour or so. thn 
i sit on my pc and surf the net. thn i have lunch at 3 thn 
in the evening i hang out with my friends for sometime. v 
go to market have some snacks and all. my father reaches 
home by 7 thn i sit with him and v talk for sometime thn i 
have my dinner while watching tv after that i read 
newspaper and go to sleep at around 12.

normally i wake up at around 7am, then i go for brushing 
teeth and rest of freshup. after that i read newspaper as 
per the daily routine till 9am. am basically a sporty 
person so as per the shedule wise its necessay for me to go 
for the zym also where i normally spend my 3-4 hrs, say 
till 1pm afternoon. afterthat i take my lunch then i go for 
to rest as its necessary after excercise and a heavy meal. 
then in evening i normally go for swimming for an hour 
after that to surfing net till 7pm. i also would like to 
spend some time with my sisters kids so i take them to the 
market place at night, as my bhanjas are very fond of ice 
creams and choclates so normally i buy for them. then after 
a dinner i go for reading novels till 1am.