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Call Centre AllOther Interview Questions

Question

Tell me something about call center, what do u know about 
call center, Y r u intersted in call center?

Question Submitted By :: Shashikantha

I also faced this Question!!

Rank

Answer Posted By

Re: Tell me something about call center, what do u know about call center, Y r u intersted in call center?

Answer
# 1

call center is physical location where customer care 
executive receives call from or makes call to the customer 
and solve their queries and explain regarding product of 
the company.

Is This Answer Correct ?

9 Yes

1 No

Aijaz Khan

Re: Tell me something about call center, what do u know about call center, Y r u intersted in call center?

Answer
# 2

because call center industry is growing rapidly and i want 
to grow with it.

Is This Answer Correct ?

9 Yes

1 No

Aijaz Khan

Re: Tell me something about call center, what do u know about call center, Y r u intersted in call center?

Answer
# 3

call center is a place where telephone phone calls are 
received and placed in a high volume.it is a area where 
several csr are located to man a bank of telephones and 
computer terminals and these agents are specially trained 
how to quickly response on queries effectively that may 
arise from customers.

there are two types in call centers;

a inbound call center is a place where you will be 
receiving calls from customers.these types of call centers 
are used mainly to answer customer queries

a outbound call center is a place where you will be 
making calls to the prospected customers.these types of 
call centers are usewd mainly for making sales

Is This Answer Correct ?

13 Yes

0 No

Mohoammed Afser

Re: Tell me something about call center, what do u know about call center, Y r u intersted in call center?

Answer
# 4

yes i am interested in call centre

Is This Answer Correct ?

3 Yes

9 No

Lalit

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