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Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2000)
Question
1. what do you mean by the customer care?
2. How can you attrective of customer as a customer care
executive?
3. What do you mean by the self motivation?
4. Where will you want to see yourself after five years?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
1. Customer Care means taking complete care of the Person
who visits your shop or Business Place and give me the
complete information as well tell the feature of that
particular product or service. And also make him feel
comfortable by your personal visit and let him go out with
full satisfaction from your place.

2. It is easy to attract with customer by just getting
friendly and answering their queries in a very polite manner.

3. Self Motivation means always be in positive mood and
thinking BIG, as well by keeping some plans and targets in
mind, or by attending some motivative seminars or by reading
some good books.

4. I would like to be Successful Team Leader / Manager.
 
Is This Answer Correct ?    97 Yes 10 No
Wasim Ahmed A. Balekundri
 
Answer
# 2
1. Customer Care

Thee quality of our work is the most important component to
our customer service standards.Customers are the lifeblood
of any business.So paying attention to the way you look
after them makes good sense.Therefore Fulfilling the needs
of the customer according to their requirements depending
upon their strategy is known as customer care.

2.How to attract a customer

Each and every customer will have a clear image on wht they
need.An efficient customer executive makes sure aboutthe
quality of the product which comes in a medium
budget(attractive price) so dat all classes o customers cn
afford it

3. Self Motivation

Self motivation is the ability to complete an aim or desire
not by the motivation of an external person. Its the
completion of the goal by self hardwork .

4.After 5 years

Always work hard nd u r gifted with the result in the form
of a successful professional.A Team Leader... depend upon
the job u acquire
 
Is This Answer Correct ?    18 Yes 1 No
Anjali
 
 
 
Answer
# 3
Customer care is basically a customer support.

Understand the requirement of the customer and present in a
manner he deserves it.

Self motivation is factor that brings you confidence by hard
working.

Taking up role model as Abraham Lincon, by way of hard
working, I should prove myself and become one of board of
director in a company
 
Is This Answer Correct ?    17 Yes 1 No
Arun M Pragash
 
Answer
# 4
customer care is a good communicator,we shall explain clear
for our customer satisfication. we will speak to friendly
and if our customer
will go out their feel its well good product and service.
only we expect costomer satisfication

we have to explain friendly and gently for our business

self motivation is nothing but always we thing possitive
mood and keeping some target and planning.

after five years i will be a system administrator(windows &
Linux) of the great MNC company or i will be managed it
enable services.
 
Is This Answer Correct ?    19 Yes 10 No
Senthil Kumar.s
 
Answer
# 5
It is solving the problems of the suctomers & giving answer
to their queries.

Customer service means providing product knowledge to the
customers.

It is a support given to every customer for their problems
 
Is This Answer Correct ?    10 Yes 2 No
Neeraj
 
Answer
# 6
1. Customercare is something as a organisation which take
care of the customer & provide all types of information
according 2 the customer related 2 the product or service
of the company with good manners.

2. The mainthing is 2 do is customer satisfaction with that
attractive communication skill & friendly behavior will
help u 2b attractive by a customer as a cce.

3. self motivation means 2 motivate urself by thinking +ve
& devote urself 2 achive ur goal.

4. Its a very big time & in this time i will get much more
exp by getting faster knowledge & updating myself & willing
2 b a more skillfull employee of ur org.
 
Is This Answer Correct ?    8 Yes 1 No
Basudeb
 
Answer
# 7
1.you will have to solve the quires of that person who
visit to you and make him or her fully satisfied.
2. always wear a sweet smile on your face and do well
thats all .
3. Think possitive and do your work with heart.
4. as a senior air hostess.
 
Is This Answer Correct ?    9 Yes 3 No
Ritu
 
Answer
# 8
customer care is a place where lots of operator handled the
calls of customer and solve theire quiries with full of joy
and manner and last but not least satisfying the customer
as per their requirement...

motivation is self confidence and keeps some targets and
planning in your mind always because we are in professional
life.

after 5 year i would be in your esteemed organisation and
try to prove as an asset to the company.and always
cordinate with my senior collague and who are coming
forward very fresher try to improve theire
 
Is This Answer Correct ?    7 Yes 2 No
Sameer
 
Answer
# 9
1. Customer care is a provider which helps customers to
solve their queries.

2. Solving the problems of customers and putting very
friendly environment as customer should be satisfied with
the product.and the person who communicate with him/her.

3. Following up the seniors as well as putting the thoughts
at high level as well as putting goal at the top is nothing
but the self motivation. Putting mind set at high level.

4. THE SAME COMPANY WHERE IS BUILT MY CAREER.
 
Is This Answer Correct ?    7 Yes 4 No
Adil Sha Sabri
 
Answer
# 10
CUSTOMER CARE WHICH HELPS THE CUSTOMER TO KNOW ALL THE
DETAILS ABOUT PARTICULAR CONCERN.
WE CAN ATTRACT THE CUSTOMERS BY THE WAY OF OUR BEHAVIOUR
AND SENSE OF SPEECH
SELF MOTIVATION IS ENCOURAGING OURSELVES TO REACH US IN
GOOD PLACE
AFTER FIVE YEARS I SHOULD BE A NAMED PERSON AND I SHOULD
KNOWN BY ALL. I SHOULD BE A ROLE MODEL TO MANY PERSON
 
Is This Answer Correct ?    3 Yes 0 No
Saranya S
 

 
 
 
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