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Question
what is a ticket?
 Question Submitted By :: Mukhtar
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what is a ticket?
Answer
# 1
Ticket is an issue/error in the soloution/development 
raised by the client in written form, which is sent to you 
or concerned person through Electronic mail.
 
Is This Answer Correct ?    0 Yes 0 No
Ap
 
  Re: what is a ticket?
Answer
# 2
tickets are a type of bugs or a new task which the client 
raises to you through Email.. Ticket can be a task(new 
development of some functionality) or an incident(error or 
bugs in our development).
 
Is This Answer Correct ?    0 Yes 0 No
Fasi
 
 
 
  Re: what is a ticket?
Answer
# 3
A ticket is bug or error in the application. Once
deveopement is done it is going to testing. if there is no
errors occured in the testing system that is going to
realease to the producaiton system. if any error occured
arise in that is come to back to the development system.
that is coming through that  which is using the tool
'PENGEUIN' from the onsite coordinator.through that mail.
 
Is This Answer Correct ?    0 Yes 0 No
Bandivenkateswarlu
 
  Re: what is a ticket?
Answer
# 4
Ticket is a notification sent to development team from end 
users.

It can be something related to missing 
functionality,bug,error,performance issue and so on....

Generelly every organization use different tools to raise 
tickets like REMEDY,PENGUIN....
 
Is This Answer Correct ?    0 Yes 0 No
Amith
 

 
 
 
Other ABAP Interview Questions
 
  Question Asked @ Answers
 
what command will use in logical database for retrieve the data (select OR retrieve OR GET)  2
what is the importance of macros? is it that it is useful only for addition or subtraction operation (arithmetic operations) ? I need more information regards this? I am waiting for the reply  3
Can we download master data using LSMW method?  1
How to implement a program (batch input) which reads a external text file with inventory data, and write these data in sap? Politecnico2
how to design checkbox on the o/p of the list ,not on the selection screen. TCS2
in real time with the help of scripts what we can do? CSC1
How to fetch all the data from the Internal table?  1
can we write any interective or classical reports in alv reports if yes how?  2
Difference between call transaction & session method? which of these methods can be best used in background process?  1
what is the functionality of data class? Accenture4
How to debug a smart form? IBM4
in report gui we are giving customer number if it is wrong entry then how to write the code to restrict wrong entry? HCL4
When the system is getting slow. How can you get the message what is going wrong? TCS1
How do you do effort estimation? Based on which parameters? KPIT1
can any post me all steps in MM ,SD, PP FLOW in detail?  2
I have a table with 400 recs. among some are duplicate records. how can I remove the duplicate records from the table. pls help me out. IBM3
How to run a report in background??and if we try to run in foreground it says"this report sud be run in background".what can be done in this case?? 2-And how sud we stop a report running in background?? Cap-Gemini1
what are the conversion routine?  1
how can be restore a project deleted in lsmw? Cap-Gemini2
what is the difference between user-exit & customer-exit? IBM2
 
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