A call center is an office where a company's inbound calls
are received, or outbound calls are made. Call centers are
increasingly popular in today's society, where many
companized have centralized customer service and support
functions. Call centers employ many staff in customer
service, sales and support functions.

Call centers are often large offices staffed with
representatives who either make or receive phone calls.
Depending on the size of the call center, a single office
could have anywhere from a few dozen to hundreds of
telephone staff. Depending on the needs of the company, call
centers can make either incoming or outgoing calls. Some
call centers focus on answering inbound calls, such as a
bank that gives out a toll-free number for customers needing
assistance. In that case, call center representatives can
give account balances and take loan applications over the
phone. Other call centers focus on outbound calls, such as a
survey company. In that case, survey representatives make
outbound calls to ask people to answer survey questions over
the phone.

a call center is a functional area within organization that 
exist solely to answer inbound and outbound calls..

call center is the place. where calls are made and receive 
by a coller. and it is a bridge between company and 
custemer. there are two type coll center inbound and out 
bound. whare calls are only make it is aibound callcenter.n 
colls are made by a out bond callcentre

It's nothing it is a contact center where calls either made
or   
 received from prospective customers to serve them as a trained 
manner.

It's nothing it is a contact center where calls either made
or   
 received from prospective customers to serve them as a trained 
manner.

call center is also known as contact center the following 
points explain best about call center

1,it is the facility center which provides facility to      
manufacturers or companies and the customers by answerins 
the differnt quiries and by providing diffrernt solutions

2,there are 4 types of call centers

a, inbound and out bound
b, voice based and non voice based
c, domestic and international
d, technical and non technical

to be vivid,  a Call Center is a remote customer care
service provider, which actually is working for the company
located somewhere offshore and providing the services to
that company's customers  virtually.

A call center ia a bridge between A customer and A company.
In the call center there is 2 kinds of process the 1st one 
is INBOUND the 2nd one is OUTBOND.inbound means is you are 
receiving the call. and oudbond means that you are making 
the call. the call center might be domestic or 
international. how is the call center is a bridge? i am 
telling u that call center is a place there the companies 
outsource their business.

Call center is a location where calls are placed or 
received to handle the querries or the problems related to 
some paricular product of some particular organization. In 
simple words making a call to call centre one can have qa 
clear idea and solution to the problem about the concerned 
topic.