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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
what do you mean by mean by call centre and the what is the 
differene between call centr and bpo
 Question Submitted By :: Shashi
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what do you mean by mean by call centre and the what is the differene between call centr and bpo
Answer
# 1
bpo has broad concept in respect of call centre. there are 
two types of bpo mainey-
1-back office 
2-front office 
back office bpo's works r mainely related with- 
payroll,administration,human resource type works and frot 
office bpo's r mainely related with call centres n costmer 
services. so the call centre is a type of front office bpo's
 
Is This Answer Correct ?    11 Yes 1 No
Keerti,allahabad
 
  Re: what do you mean by mean by call centre and the what is the differene between call centr and bpo
Answer
# 2
A call centre performs that part of a client's business
which involves handling  telephone calls.
 
Is This Answer Correct ?    3 Yes 2 No
Jaya Arora
 
 
 
  Re: what do you mean by mean by call centre and the what is the differene between call centr and bpo
Answer
# 3
call centre is the place where associate has received the 
calls and the solve the queries of the customer. bpo is the 
part of the call center.
 
Is This Answer Correct ?    0 Yes 1 No
Rajesh Mishra
 

 
 
 
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