BPO is Business Process Outsourcing. Client Outsource the 
work to us to implement technology solutions so we can 
facilitate the process which plays role of magnet to pull 
the business to them. In a way we facilitate their Business 
Process by giving technical or software solutions tailor 
made for the process. It’s not at all a sales Process. As I 
said they provide technical or functional services to 
client to implement their Process flow....like automation, 
enhancements etc. So we help them to run their business. We 
don't provide processes. That they define. We give 
solutions to implement such process. If we are into 
consultancy then we provide both. We study their business 
and suggest a process flow and we give them implementation 
of such processes. Normal Bop Doesn’t defines process 
generally. Call centre is voice based BPOs. They are mostly 
into Support or customer enquiries, complaints Section. 
They help in back office work. They don't provide any 
implementation of the system. Their job is to gather the 
data and statistics and pass it to concerned departments so 
that they can take actions upon it

bussiness processing outsourcing.............
basically its the missing link between customer and company 
ie to satisfy the customer on his querries and product 
knowledge...........

BPO-Business Process Outsourcing

BPO stands for Business Process Outsourcing. Major
corporations in the US and Europe are outsourcing their back
office operations to India to save costs. e.g. employee
payroll, data entry, voice calling for back end activities
etc. Although these jobs usually are not directly
IT-related, their data-based orientation often means that
they require IT departmental support to be successfully
outsourced.

BPO:Business process outsourcing.And then Indians are 
outsourcing for Us and Uk.It easy to improve our 
outsourcing business.It easy to knew about indians 
knowledge to abroad companies.So BPO is one of the most 
wonderful business in our country.

Hi All,

The BPO is nothing but the business process outsourcing.

The major use of bpo is to provide a link between the 
client and the customer. More specifically means, the bpo 
is an broker who acts as a bridge to satisfy their needs.