| Other Call Centre AllOther Interview Questions |
|| Asked @
|discribe the impotance of teamwork and team spirit?
|anxiety (a)uneasiness (b) grief (c)interest (d)eagerness
|Why do want tojoin call center?
|what is the negetive & postive thing in u?
|Has Convergys opened in LKO
my name is sanjay i did my graduation bsc in 1998 i have in
pharma marketing field from past 7 years & now i want to
join bpo ,call centre can any body plase give the
suggestions how to give answer for why ur leaving the sales
field & joining bpo? & i want to know how the oppurtunities
will be for me
thanks in advance
|college days, school days
|How did you go about planning for a recent event/project
|Why do want to work in a call center?
|From where the origin of Call Centre existed?
|What is the difference between KPO and BPO ?
|In the HR round, questions were:
Tell me about yourself?
Why do u want to join dell?
Are to compatible to work in night shifts?
Consider a situation when a customer who's an author calls
up to tell that his hardware is corrupted and all his
writings were stored on the system.
Next was technical round. Questions asked were:
what is BIOS?
what is POST?
what is RAID? Mirroring? striping?
what is the CD capacity?
What is the DVD capacity?
What are the different flavors of XP?
What is the configuration of the system u use at home?
what is trouble shooting?
Tell me about your project?
What do u know about the different dell products?
Do u kne about your nature of work?
What if the software field improves and u get a call from
them, would u jump over?
Next was the ops round where they check for ur compatibility
i.e. your long term commitment wth the company.
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