A Business Process Outsourcing (BPO) organisation is 
responsible for performing a process or a part of a process 
of another business organisation; outsourcing is done to 
save on costs or gain in productivity. 

A call centre performs that part of a client's business 
which involves handling telephone calls. A call centre, for 
example, might handle customer complaints coming in over a 
telephone. 

Thus, a call centre can be considered a BPO organisation. 
The converse is, however, not true because there exist BPO 
organisations, such as medical transcription agencies, 
which handle their business through websites, and do not 
process any telephone calls on behalf of their clients.

A call centre is a sub-set or u can say sub-unit of BPO.It 
si a place where the business is done over the phone. In 
BPO's the entire business is handled through the web. BPO 
includes It services, financial services etc. A call centre 
is also considered as BPO which handles business over the 
phone. There is a misconception among people that BPO is a 
call centre, that is incorrcet.
Call centre is voice based and BPO ios non voice based.

Business Process Outsourcing (BPO) organisation in this 
both are there voice and non-voice.
in bpo (voice) people will be collecting the payments and 
in this two are there inbound and outbound.
INBOUND where customer will call us d he will ask his 
querys.
OUTBOUND deals with where the (voice) people will call the 
customers and making them alert that due date is completed 
Regarding the payments and asking them to pay.

CALL CENTRE totally deals with makeing calls to the 
customer regarding various matters.totally voice based .

call center is nothing but a recive a call from the coustmer
and give a soluation it is company made


bpo is nothing but a online sale products and advtirize our 
products

Well the meaning of BPO is outsourcing our or any 
business.......through various ways like by voice or non-
voice.......In BPO's are nothing but they are third party 
organizations outsource some other orgaozations business 
through their resources for their cost effective and time 
saving strengths

bpo i nothing but a bussiness process outsource which it 
deals with the voice n non-voice base 
call center is that there is 2 departments one is inbound n 
another is outbound 
inbound is that call will come from customer asking the 
quries to us 
outbound is that were we have to make a call to customer n 
tell them about ther due date of payment n tell them to pay

call center is doing business over the phone

a call center is a place or network of place where a
customer quarries can be dealt with to satisfaction of the
customer.
                     OR
a call centre is place where calls are made/receive to/from
customer with somea moment of computer automation.AND bpo is
a business process outsourcing .

Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms that outsource large segments of its supply chain. In the contemporary context, it is primarily used to refer to the outsourcing of services.

BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called nearshore outsourcing.

Given the proximity of BPO to the information technology industry, it is also categorized as an information technology enabled service or ITES. Knowledge process outsourcing(KPO) and legal process outsourcing (LPO) are some of the sub-segments of business process outsourcing industry.

A call centre is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call centre, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact centre.