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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
wat is customer service is according to you is?how good u
can satisfy your customer?wat makes u to be a good customer
care exceutive?
 Question Submitted By :: G.harisri
I also faced this Question!!     Rank Answer Posted By  
 
  Re: wat is customer service is according to you is?how good u can satisfy your customer?wat makes u to be a good customer care exceutive?
Answer
# 1
Customer service is to provide value to the customer's money
and time with high quality services intending to solve
customer queries.
We can satisfy customer by concentrating on what customer is
looking for and what is the best way to make things
available that customer is looking for.
I believe in catering the customer needs and helping them
with best possible services providing value to their money.
 
Is This Answer Correct ?    8 Yes 2 No
Parag
 
  Re: wat is customer service is according to you is?how good u can satisfy your customer?wat makes u to be a good customer care exceutive?
Answer
# 2
customer service is the to servicing or satisfing 
cusntomers. i can satisfy customer very easy just onlo i 
have to listen then and to assure them that customer is 
always right and pur company motto is to solve customes 
problem or to serve them right what are their desire. 

to be a good customer executive i need to be good listner, 
a lot of patience with keepin a smile on face and to solve 
their problem or to give them service as fas as i can do.
 
Is This Answer Correct ?    10 Yes 0 No
Anna
 
 
 
  Re: wat is customer service is according to you is?how good u can satisfy your customer?wat makes u to be a good customer care exceutive?
Answer
# 3
There are many definitions to customer service. But
according to me, it is A SERVICE which we provide to the
customer to ensure CUSTOMER SATISFACTION. It is basically
solving customer queries.

Besides punctuality and discipline, I believe that a good
customer care executive needs three most important qualities.
GOOD COMMUNICATION SKILL
GOOD LISTENING COMPREHENSION
GOOD PRODUCT KNOWLEDGE
 
Is This Answer Correct ?    1 Yes 0 No
Mohan Kathe
 

 
 
 
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