Wat is the difference between Tech Support executive & Voice process

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Question

Wat is the difference between Tech Support executive & 
Voice process & nonvoice process,Backend ,Telecalling just 
define it

Question Submitted By :: Shah

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Answer Posted By

Re: Wat is the difference between Tech Support executive & Voice process & nonvoice process,Backend ,Telecalling just define it

Answer
# 1

tech support executive is a person who gives u complete 
information regarding technical problem which u facing .

and voice process can b either inbound or outbound 

non voice is backoffice work
telecalling is calling to a customer like 
airtel,bpl,insurance etc

Is This Answer Correct ?

16 Yes

4 No

Dhaval Shah

Re: Wat is the difference between Tech Support executive & Voice process & nonvoice process,Backend ,Telecalling just define it

Answer
# 2

voice process is a call center
non voice process is a bpo
telecalling is a customer care, e-banking

Is This Answer Correct ?

1 Yes

10 No

Vijay

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