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Categories  >>  Call Centre  >>  Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
Wat is the difference between Tech Support executive & 
Voice process & nonvoice process,Backend ,Telecalling just 
define it
 Question Submitted By :: Shah
I also faced this Question!!     Rank Answer Posted By  
 
  Re: Wat is the difference between Tech Support executive & Voice process & nonvoice process,Backend ,Telecalling just define it
Answer
# 1
tech support executive is a person who gives u complete 
information regarding technical problem which u facing .

and voice process can b either inbound or outbound 

non voice is backoffice work
telecalling is calling to a customer like 
airtel,bpl,insurance etc
 
Is This Answer Correct ?    16 Yes 4 No
Dhaval Shah
 
  Re: Wat is the difference between Tech Support executive & Voice process & nonvoice process,Backend ,Telecalling just define it
Answer
# 2
voice process is a call center
non voice process is a bpo
telecalling is a customer care, e-banking
 
Is This Answer Correct ?    1 Yes 10 No
Vijay
 
 
 

 
 
 
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Role of Computer in the modern world”  1
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TEL ME SOMETHING ABOUT FIDELITY ? Fidelity2
What factors do u consider while building ur career?  1
If you'll be given a super power what it would be? and why? eTel2
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afte done your graduation. how long time you spent. what did you do in this time? EXL3
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ITES abbrevation ? What does it mean?  2
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