Call Center:- is the place where calls are recived for the
specific firm there is no out sourcing of calls.
BPO:- In BPO there is out sourcing of calls mens to says
calls of different firms for there clients.
The difference between call centre and bpo are
1.callcentre is a to recieve the call from customers is
knowns as "Inbond".
2.To making the call to customers and any business to sale
the product and to service the problem call the "Outbond"
Bpo : It is nothing but Business Process and Out sourcing
it is the difference between callcentre and bpo
thanku from
Naresh.a
Call center is a work place where people either take call
or make call. taking call is called inbound call center
where making call is called outbound call center. Tele-
marketing is a type of outbound where people make call to
sell something.
BPO is a much bigger conception than a call center. BPO
stands for Business process outsourcing. It is related to
not only call center. Company can outsource any department
to an organization. Though generally companies outsource
their customer support or collection department. Now a days
companies are out sourcing their varification department
too. They outsource marketing research, advanced training
of employees and even Accounting!!! So BPO has much bigger
aspect than a call center.
The call center is the place where we recieve the call of
the customer and call the customer
But the bpo is the organisation where we have some other
work apart from calling for example we handle the policies
of foriegn countries .Lot of trainings and dealing with the
foriegn countrie's companies.Call center is the part of BPO
Call centre is a place where we serve the customers . Call
centre is further divided into two parts. One is Outbound
and another is Inbound.
B.P.O.is a industry which outsource their business with
another company.
Call center:- It is a Firm where individuals make calls to
different clients to sell there products(inbond)& sevices
(Outbond)
BPOs:- It is a abbreviation of Bussiness Process
Outsourcing which means dealling with outsiders on phone or
Internet. Callcenter is part of BPOs industries.
call center is centralized organisation used for receiving
and transmitting customer queries my means of telephone.it
is the place where customer queries are solved by customer
support executive.
where bpo stands for business process outsourcing.it is
outsourcing a business process or part of it to another
agency to save cost.call centre is a part of bpos industries
Is There any spoken-indi training institute in Hyderabad
city. Please help me how can i learn and speak HIndi.I
don't want writing, i want only spoken.