INBOAND- ESME CUSTMER MAA CHUDATA HA
OUTBOAND-  ESME CUSTMER EXECUTEVE MAA CHUDATA HA

DOMESTIC- ESME EK HE DESH ME MAA CHUDTE HA
INTERNATIONAL- ESME SARE DUNYA ME MAA CHUDTE HA


NAME-BABITA                           MOB-9412830268

1-B.P.O. (BUSINESS PROCESS OUTSOURCING) IS A PROCESS IN 
WHICH WE INCLUDE ALL ACTIVITIES TO FINISH THE MANUFACTRING 
OF A GOODS. THIS IS A BIG PROCESS WHILE CALL CENTRE IS A 
PART OF BPO.
2- IN DOMESTIC CALL CENTERS  WE MAKE OR RECEIVE PHONE CALLS 
FROM INDIA WHILE IN INTERNATIONAL CALL CENTERS KNOWN FOR 
MAKING/RECEIVING CALLS OUT OF INDIA 
3- CALL CENTRE IS RISING INDUSTRY. INDIA IS A DEVELOPING 
COUNTRY AND WE ARE FACING PROBLEM OF UNEMPLOYMENT SO CALL 
CENTERS ARE BOON FOR INDIAN YOUTH. OTHER COUNTRIES ARE 
INTRESTED TO GIVE THEIR SALE OR AFTER SALE SERVICES TO 
INDIA BECAUSE DUE TO OVER POPULATION THEY GET TALENT IN 
REASONABLE PRICE SO CALL CENTRE INDUSTRY IS INCREASING AND 
GETTING PROGRESS

call center is the place where we can help customers to 
handle things themselves..its jus a voice based customer 
support.. in bpo der are different types of works such as 
managing, maintaining etc etc..

A Business Process Outsourcing (BPO) organisation is 
responsible for performing a process or a part of a process 
of another business organisation; outsourcing is done to 
save on costs or gain in productivity. 
A call centre performs that part of a client's business 
which involves handling telephone calls. A call centre, for 
example, might handle customer complaints coming in over a 
telephone. Thus, a call centre can be considered a BPO 
organisation. The converse is, however, not true because 
there exist BPO organisations, such as medical 
transcription agencies, which handle their business through 
websites, and do not process any telephone calls on behalf 
of their clients.

in a call center only calls are taken to resolve customer
issues 
but in case of bpo it also handles calls but it does some
other functions also like billing manufacturing selling etc
a domestic call center is a call center in which calls are
made to a domestic area or within the country or region like
spice makes calls to its customers in punjab only they have
nothing to do with people in delhi of madras or whatever
because they do not have their setup in those states but an
international call center is where  calls are only made to
some other country like to uk or america from india