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Question

tell me about detailed process of bug tracking in your 
company?questions was asked in interveiw?

Question Submitted By :: Testing_testing

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Answer Posted By

Re: tell me about detailed process of bug tracking in your company?questions was asked in interveiw?

Answer
# 1

In our company we use excel sheet (Bug Report Template) for 
bug tracking

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0 No

Anitha

Re: tell me about detailed process of bug tracking in your company?questions was asked in interveiw?

Answer
# 2

1. After finding bug tester will enter in the bug reporter 
with status "OPEN".
2. Which will asign to the developer.
3. Once the bug is resolved developer will update status of 
bug as "RESOLVED" in the bug reporter.
4. The word Resolved makes the tester to test it and 
conform either bug is "CLOSE" or "REOPEN" and update status.
5. If bug is closed no work on it. If it is reopend 
developer wann to resolve it.

Is This Answer Correct ?

1 Yes

2 No

Pandu

Re: tell me about detailed process of bug tracking in your company?questions was asked in interveiw?

Answer
# 3

generally for bug reporting every company uses their own 
tools like bugzilla,defecttrackingtool,PR(problem reporting)
tracker tool or some companies are by using excel sheet 
only they are designing bug reporting templates.
the components in that template are 1)Bug id 2)bug 
description 3)build version  4)seviority 5)piority 6)
assigned to 7)assigned by ,if required tester will attach 
snapshot of the defect also

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Satyaprasad

Re: tell me about detailed process of bug tracking in your company?questions was asked in interveiw?

Answer
# 4

PANDU u r right.
1. Once bug is found the status given to the bug is"new".
2. When that bug is logged or reported then  the status 
given to the bug is "open".
3. Then that bug is assigned to the Review Team. If they 
found that what ever is given to them is a bug. They fix 
that bug immidiatly , the status given to that bug 
is "resolved".
And if they don't fix that bug at that time means they 
leave that bug for sometime, then the status given to that 
bug is "deferred".
And if they think that whatever is given to them is not a 
bug then the status given to that bug is "rejected".

4. If that bug is of "resolved" status, that resolved bug 
is re opened by the tester to check that bug is fixed or 
not.If the bug is fixed then we(tester) "close" that cycle 
and if the bug is not fixed properly then we (tester) again 
assign that bug to Review Team.

If Review Team members forget to fix the bug which is 
in "deferred" status, then it is closed automaticly.

We (tester) can reopen auto closed "deferred"  bug as well 
as "rejected" bug and check it out and if we found there is 
a bug and it need to be fix then we again assign it to 
Review Team Members.

 The happy path of this bug tracking is:
 New -> Open -> Resolved -> closed.
    
    THIS IS ALL ABOUT THE BUG TRACKING.
If any one find it is wrong then please tell me. My e-mail 
id is:-
prpoonamrajpal@gmail.com

Is This Answer Correct ?

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Poonam

Question	Asked @	Answers
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