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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions

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Question
what is call centre?
 Question Submitted By :: Akumar884@yahoo.com
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what is call centre?
Answer
# 1
call center is a center which provides quality service to 
the customers for example......solving their problems, or 
giving information about latest evolutions etc..

it is a direct relation with customers.
 
Is This Answer Correct ?    14 Yes 2 No
Raja
 
  Re: what is call centre?
Answer
# 2
a call centre is a floor where the call made or received.or 
u can say. call center is a contact centre.and call centre 
are of two types outbond and inbond process
 
Is This Answer Correct ?    4 Yes 3 No
Ashish Gupta
 
 
 
  Re: what is call centre?
Answer
# 3
call centre works like as a networking system, its fully 
connects with computer, internet and telephone.There are 
two kinds of call centre 1. International call centre and 
2. domestic call centre. 

International call centres are too large but domestic call 
centres are centre under a private company.
 
Is This Answer Correct ?    2 Yes 3 No
Jaydeep Sharama
 
  Re: what is call centre?
Answer
# 4
Call center is center where the calls are made and 
received. it provides service to the customers giving 
relative information solving thier querivs e.t.c......
 
Is This Answer Correct ?    3 Yes 4 No
Rafiq
 
  Re: what is call centre?
Answer
# 5
call center bassically known for customer service. where on 
the floor a c.s.a ora c.s.e. have to give 100%quality to 
the customer it may by the inbound call or it may of 
outbound callwhere(inbound deals with customeer service & 
outbound deals with hardcore sale.
 
Is This Answer Correct ?    2 Yes 4 No
Mayur Pawar
 
  Re: what is call centre?
Answer
# 6
call center is the place where large numbers of calls are 
made or received for the purpose of busines is called 
callcenter.we can classified this in to two types one is 
domestic call center and  another one is international.
 
Is This Answer Correct ?    1 Yes 3 No
Kavinithi
 
  Re: what is call centre?
Answer
# 7
Call Centre is a centre where custombers want to get any 
quries, and callcentre executive should satisfy the 
custombers, thats it
 
Is This Answer Correct ?    1 Yes 2 No
Nazim Lalani
 
  Re: what is call centre?
Answer
# 8
A call center or call centre is a centralised office used 
for the purpose of receiving and transmitting a large 
volume of requests by telephone.
 
Is This Answer Correct ?    2 Yes 1 No
Secret
 
  Re: what is call centre?
Answer
# 9
call center is the place where customer call for our 
setisfaction about the product and call center execuative 
have to satisfy with honour and respect.
 
Is This Answer Correct ?    1 Yes 5 No
Hasan Raza
 
  Re: what is call centre?
Answer
# 10
call centre is a bridge between customer and company,where 
in agents calls the customer,tells him about the 
product,solve his queries,provides him service..basically 
call centre deals in two types of calls i.e.inbound and 
outbound..Inbound deals with customeer service & 
outbound deals with hardcore sale..
 
Is This Answer Correct ?    2 Yes 2 No
Rahul H Punjabi
 
  Re: what is call centre?
Answer
# 11
Call Center is where the customer can find help..  at any
time.. and where  the agents can provide those answers with
a patient manner ... something like that.. :)
 
Is This Answer Correct ?    2 Yes 1 No
Khazie'22
 
  Re: what is call centre?
Answer
# 12
call center is a place where calls are made or recieved for 
the purpose of the business and their two types of call 
centers one is inbound and the other is out bound
 
Is This Answer Correct ?    1 Yes 1 No
Rohit
 
  Re: what is call centre?
Answer
# 13
Call center is a place where we received the calls and made 
calls to the customers for query and sales products.
 
Is This Answer Correct ?    2 Yes 1 No
Deepak Mehra
 
  Re: what is call centre?
Answer
# 14
call center is an exactly like a customer service center. 
all buisiness is depend on telephonic conversation it is 
mainly seperated in to main catagories Inbound & Outbound 
Call Center as well as International & Domestic Call 
centers where customers queries are handled with patience 
in inbound and for different purposes like selling of 
product or giving information about campaign or collecting 
data information from customer is done by outbond agents.
 
Is This Answer Correct ?    4 Yes 1 No
Siddhesh
 
  Re: what is call centre?
Answer
# 15
Call Centre defined as telephone based service centre 
where. There are two kinds. One is Inbound and another is 
Outbound. Inbound means where we are solving our customer 
queries and satisfying their wants. Outbound is where we 
are marketing or selling our company product to customers.
 
Is This Answer Correct ?    2 Yes 1 No
Lingesh Kumar
 
  Re: what is call centre?
Answer
# 16
A typical call center is a service center which has 
adequate telecom facilities, trained consultants, access to 
wide database, internet and other on-line information 
support infrastructure to provide information and support 
to a customer. It operates to provide round the clock and 
year round service i.e. 365 days and 24 hour service
 
Is This Answer Correct ?    0 Yes 1 No
Junaid Khan
 
  Re: what is call centre?
Answer
# 17
call centre works like as a networking system, its fully 
connects with computer, internet and telephone.There are 
two kinds of call centre 1. International call centre and 
2. domestic call centre. 

International call centres are too large but domestic call 
centres are centre under a private company.
 
Is This Answer Correct ?    0 Yes 0 No
Rajjab Ali
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
hi sir i am ranjit kumar and i complited b-tech in this year but i am interested in call center but the think is that wn ever i go 4 interview in this line then ist question which i faced is that u r b-tech passed student then why u looking the job in call centre? i cant answer plz gave the answer? Wipro3
What are your strong points?  2
what is call center Genpact18
what are post in call center & BPO Wipro3
tell some thing about school days 247Customer2
From where the origin of Call Centre existed? Zenta1
how did you celebrated ur last birthday? DELL7
What did you do yesterday Genpact14
what would u looking in your job ? Hutch3
how did you spend ur last day? DELL9
is RAM external memeory? Genpact4
BPO means? Capital-IQ9
college days, school days Wipro8
being a b.tech student why do you want to go for a call centre job TATA2
Why Do U Want To Leave Your Last Job 247Customer6
What values do u addup to the company if u r given a chance to work? MagiNet1
how to say the self introduction IBM4
tell about ultra VNC Sparsh2
Why you want to join us???? Sipro3
What is your future plans Genpact14
 
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