ALLInterview.com :: Home Page            
 Advertise your Business Here     
Browse  |   Placement Papers  |   Company  |   Code Snippets  |   Certifications  |   Visa Questions
Post Question  |   Post Answer  |   My Panel  |   Search  |   Articles  |   Topics  |   ERRORS new
   Refer this Site  Refer This Site to Your Friends  Site Map  Bookmark this Site  Set it as your HomePage  Contact Us     Login  |  Sign Up                      
Google
   
 
Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2000)
Question
tell something about BPO
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
BPO means Business Process Outsourcing, it generally serve
the business people for processing their business to the
extent of their need.BPO companies acts as barriers between
a company and a customer.
 
Is This Answer Correct ?    54 Yes 11 No
Leelagopi
 
Answer
# 2
BPO means Business Process Outsourcing, it generally serve
the business people for processing their business to the
extent of their need.BPO companies acts as barriers between
a company and a customer.






yes
 
Is This Answer Correct ?    20 Yes 1 No
Raj
 
 
 
Answer
# 3
Bpo means bussiness process outsource which works with a
team of associates who meets the standards of the bussiness
area people (clients), fot the clients to their customers.
 
Is This Answer Correct ?    22 Yes 10 No
Pavan Nemali
 
Answer
# 4
BPO is a contracting of a specific business task, such as
pay roll,to a third party :service provider usually ,BPO is
implementing as a cost-saying measure for task that a
company requires but does not depend upon to maintain
its position in the market place . BPO is often divided into
two categories 1. back office out sourcing 2. front
office out sourcing .The best common eg. of BPO are call
center ,Human resources, accounting and payroll out sourcing
KPO and LPO are usually the subsets of BPO
 
Is This Answer Correct ?    13 Yes 2 No
Mohd.ashfaq
 
Answer
# 5
BPO stands for Business Processing Outsourcing, and it
means that a company( the client company ) depends on
another one(the outsourcing company) to do one or more of
its dutes like Recieving the inbound(incoming) calls from
the customers and handel theire problems acording to call
precuders.
 
Is This Answer Correct ?    7 Yes 2 No
SABERKH01
 
Answer
# 6
BPO is the link/bridge between the client and concern(called
as outsourcing)...They contracting of the operations and
responsibilities of a specific business functions (or
processes) to a third-party service provider
eg:coca-cola,nokia,hundai...BPO categorized into back
office outsourcing - which includes internal business
functions such as human resources or finance and accounting,
and front office outsourcing - which includes
customer-related services such as contact center
services.many foreign firms invest in our nation and there
by increasing the economic strength of our
people..........DEEP ABOUT BPO
 
Is This Answer Correct ?    7 Yes 3 No
Jagadeesan
 
Answer
# 7
i think.. business processing outsourse is the fulform of
bpo..bpo is as like a midilater between company and
coustmer ..which we try to make sertifise our coustmer to
their many problems as like to many service suscribtion and
many others problems ...and we r make awear to our coustmer
for lot of other compnies's producate...
 
Is This Answer Correct ?    4 Yes 1 No
Yash
 
Answer
# 8
BPO means Business Process Outsourcing, which consists of two processess. The first one is voice process and the second one is the non voice process. in the voice again we have two process inbond process and outbond process. where in inbond we receive the calls from the customers and in outbond we do dailing to the custmers.and where as in non voice we do the writing work like dealing with the customers through mail or etc.... 
Is This Answer Correct ?    3 Yes 0 No
Deepthi
 
Answer
# 9
BPO means Business Process Outsourcing, which consists of two
processess. The first one is voice process and the second
one is the non voice process. in the voice again we have
two process inbond process and outbond process. where in
inbond we receive the calls from the customers and in
outbond we do dailing to the custmers.and where as in
non voice we do the writing work like dealing with
the customers through mail or etc....
 
Is This Answer Correct ?    2 Yes 1 No
Deepthi
 
Answer
# 10
i think BPO is just like a Broker which acts between
company and customer its a short sentence to explain Bpo
 
Is This Answer Correct ?    10 Yes 10 No
Nitish Christopher
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
BPO IS CURSE OR BOON IN INDIA Aegis 1
how to sell pen or mobile phones?   1
tell me something about your memories in your life? Call-Centre 3
I want to run a call centre. how do I search a company   2
In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company. DELL 2
Express Yourself......? Reliance 7
how much supervision have you typically recieved in your previous job?   1
plz tell me ur daily routine IBM 8
WHAT ARE THE DIFF B/W 32 BIT OS AND 64 BIT OS   1
what are you looking in a new job in bpo   2
how was your school life?   6
1. what do you mean by the customer care? 2. How can you attrective of customer as a customer care executive? 3. What do you mean by the self motivation? 4. Where will you want to see yourself after five years? BPO 17
 
For more Call Centre AllOther Interview Questions Click Here 
 
 
 
 
 


   
Copyright Policy  |  Terms of Service  |  Articles  |  Site Map  |  RSS Site Map  |  Contact Us
   
Copyright 2013  ALLInterview.com.  All Rights Reserved.

ALLInterview.com   ::  KalAajKal.com