Call centre is a modern industry, it is a business 
organization, which earn the moey and provide the job 
opprtunity. It is the leading industry in the world. It is 
a mediter between customer and a campay. The empolyee of 
the campay receives the call from out side or receive the 
call from customer.
   Call centre provide good job opportunity for fresher. 
The atmospere of the campany is very good. In these type of 
MNC, the empolyee are treated as same. There is no 
unequality between workers/ or empolyees. The work culture 
is very good.There is western work culture in the call 
centre.
 There are two type of call centre One is Domestic and 
Second one is International.

    INBOUND CALL we receive the call from customer and 
solved the queries. It is a customer care department.

   OUTBOUND CALL are those, the Empoyee call or contact the 
customer and provide the infromation about campay's new 
products and sale the products, earn the money. 

  AND third one is BLENDED.IT is a combination of both, 
that is INBOUND & OUTBOUND>

call centre is a booming and upcoming industry. and the 
most biggest point is that they don't have any bar.that 
they want a candidates frm a particular stream. will 
working with call centre we comes to know how the with 
work. we can secure u r life and offcourse make a good money

call center is a type of industry from which it handle 
customer's concerns through the use of telephone.call 
center has two types; the first one is the outbound call 
center from which the agents offers and sells differents 
products and services through the use of telephone.the 
second one is the inbound call center from which it handle 
scustomers questions and concerns.in this type the customer 
is the one calling the calll center unlike the first type 
in which the agent is the calling the customer.

Call centre is such industry which is back up of any 
organisation, in which customers are not intercated by face 
to face, what ever is done it is done through phone or mail
Call center is divided in two parts that is inbound or 
outbound, in inbound you recive the call and you have to 
satisfy the customer in either way, in outbound you have to 
call up the customer to give the info or to sell it depends 
on the process,

call centre is a type of industry and reaily this industry 
is booming day by day there is a two type of call centre 
one is domastic and second one is international call 
centre  and there is two type of process which we have to 
dial one is inbond where we have to recive the call of 
customer and solve there problem through the phone and 
second is outbond where we have to make the call to 
customer about the compney product and sell the product

A call center is where we have interaction between customer
and executives. In these we have two kinds of process r
there one is INBOUND,other one is OUTBOUND 
In inbound we will get calls from customers and where as in
outbound we have to make a call n do our business. We have
two  types, morning shifts r called as domestic call centers
n Night shifts  r done by MNC's . And these MNC's r also
called as BPO. It is the US, UK based process. so for that
fluency and communication in English is must.

call center  traditionally has been thought as a place where
telephone calls are made and receive in high volumes for
some specialized business activity such as sales 
telemarketing customer service and technical support