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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
what is the need of communication skills?
 Question Submitted By :: Mvkc
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what is the need of communication skills?
Answer
# 1
communication skill is essential in any field. to 
interact  with people it is higly compulsive.
 
Is This Answer Correct ?    30 Yes 9 No
Deepak
 
  Re: what is the need of communication skills?
Answer
# 2
communication skills are very essential for the call center 
because it is an interaction and mutual understanding 
between the customer and the employee. So it is highly 
compulsive.
 
Is This Answer Correct ?    31 Yes 6 No
Tirupathi Rao
 
 
 
  Re: what is the need of communication skills?
Answer
# 3
Communication skills means the skills by which you can
effectively communicate whatever is in your mind so that the
listener understands it completely.
Communication skills are very important in every way. Even a
highly  knowledgeable person would not be able to express
himself if he is not equipped with proper communication
skills so, his knowledge would be of no use. In today's
scenario, Since the professions like BPOs and Marketing are
in boom so, these skills are specially stressed upon.
 
Is This Answer Correct ?    51 Yes 4 No
Scarlett
 
  Re: what is the need of communication skills?
Answer
# 4
It is an important skill which is needed to convey the 
message. This is the factor which helps us to be understood 
and to understand others. I m not only speaking about 
grammatical aspect but the way we put our message in front 
of others. As this answer is very much concern to BPO in 
this scenario, so to understand and to put what we want to 
explain communication is necessary indeed.
 
Is This Answer Correct ?    15 Yes 4 No
Amol
 
  Re: what is the need of communication skills?
Answer
# 5
To express ourself their is a need for communication
 
Is This Answer Correct ?    8 Yes 3 No
Sumi
 
  Re: what is the need of communication skills?
Answer
# 6
communication skill is a way of presentation to express our 
feelings .it is a way of litrate task
 
Is This Answer Correct ?    3 Yes 3 No
Shailesh Gupta
 
  Re: what is the need of communication skills?
Answer
# 7
“You can have the greatest technical skills in the world, 
but without solid communication skills , who will know and 
who can understand? Communication skills are an ever-
evolving skill set. You never have enough practice”.

Communication is a modus operandi (mode of operation) of 
social & commercial intercourse. 
A person requires communication skills for interchanging of 
thoughts, opinions or information by speech, writing or 
signs. 
It is required for exchanging of facts, ideas, opinions & 
emotions. 
It involves a continuous process of telling, listening & 
understanding.
So every person needs to know the the right way of 
communication to potray good communication skills.
 
Is This Answer Correct ?    10 Yes 2 No
Kavya
 
  Re: what is the need of communication skills?
Answer
# 8
1)communication is needed for transmission of ideas,facts 
and feelings.
2)communication is instrumental in fulfilling the 
objectives of an organization.
3)communication is needed for carrying out the day to day 
activities of human life.
4)communication is essential for the management function or 
process.
 
Is This Answer Correct ?    6 Yes 0 No
Arun Singh Payal
 
  Re: what is the need of communication skills?
Answer
# 9
communication is the process of understanding the feeling, 
emotions, ideas, opinions,thinking,effectively,easily to 
understand.
           
          if any person have lots of degree in 
education,but unable to understand others then the all 
degree are unuesless.
               this is not matter of highly education and 
this is not matter of language.use only that language 
others can understand
 
Is This Answer Correct ?    2 Yes 1 No
Arvind Kumar
 
  Re: what is the need of communication skills?
Answer
# 10
it is the ideas of helpingother people to feel 
safe.communication is the process of understanding the 
feeling, 
emotions, ideas, opinions,thinking,effectively,easily to 
understand.
 
Is This Answer Correct ?    0 Yes 0 No
Adedayo
 

 
 
 
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