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 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions
Question
what due you know about BPO.
 Question Submitted By :: Pankaj
I also faced this Question!!     Rank Answer Posted By  
 
  Re: what due you know about BPO.
Answer
# 1
call centre is a place,where the marketing of products is 
done online,and all the members of bpo are agents of call 
centre.
 
Is This Answer Correct ?    15 Yes 5 No
Imran
 
  Re: what due you know about BPO.
Answer
# 2
Call centre is a place where we attend a large vollume of 
inbound and outbound calls.BPO stands for Bussiness Process 
Outsourcing.
 
Is This Answer Correct ?    16 Yes 2 No
Dinesh Singh Dhami
 
 
 
  Re: what due you know about BPO.
Answer
# 3
BPO means business process outsourcing...it means it will 
contain everything such as inbound calls, outbound calls, 
accounts and finance dept. etc.,
 
Is This Answer Correct ?    11 Yes 1 No
Tirumal
 
  Re: what due you know about BPO.
Answer
# 4
Business Process Outsourcing (BPO) is the contracting of a
specific business task, such as payroll, to a third-party
service provider. Usually, BPO is implemented as a
cost-saving measure for tasks that a company requires but
does not depend upon to maintain its position in the
marketplace. BPO is often divided into two categories: back
office outsourcing, which includes internal business
functions such as billing or purchasing, and front office
outsourcing, which includes customer-related services such
as marketing or tech support.

BPO that is contracted outside a company's own country is
sometimes called offshore outsourcing. BPO that is
contracted to a company's neighboring country is sometimes
called nearshore outsourcing, and BPO that is contracted
within the company's own country is sometimes called onshore
outsourcing.
 
Is This Answer Correct ?    19 Yes 0 No
Sailesh
 
  Re: what due you know about BPO.
Answer
# 5
BPO "Bussiness Processing Outsourcing" If its an inbound we 
ve solve the cm queries online where in if its an outbound 
v have to xplian the cm abt the product n its features 
containing
 
Is This Answer Correct ?    3 Yes 5 No
Shashikiran
 
  Re: what due you know about BPO.
Answer
# 6
call centre is a place where we have to recive call in case 
of inbond process for customer request,complint & inquiry & 
in outbond process we have to make call to the cust for the 
perticular product to sale & make profit to company.....
 
Is This Answer Correct ?    7 Yes 3 No
Santosh Chati
 
  Re: what due you know about BPO.
Answer
# 7
BPO(Business Process Outsourcing)is an Industry which deals
with Customers either Voice based or non-voice based and
provide them support they need.
 
Is This Answer Correct ?    1 Yes 0 No
Altaf Badshah
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
Brief about yourself? AOL39
frequently asked questions Optimus2
What qualities do you have as a professional. BA-Continnum-Solutions4
describe achievement that you were able to accomplish despite the presence of obstacles ? Mobily1
wat is ur holiday favourite holiday spot Genpact4
what is team work Vodafone5
Topic - Importance of Cell Phones or Computers in Life HCL3
BPO IS CURSE OR BOON IN INDIA Aegis1
I want to know about the interview pattern for selection process in BPO & call center  5
What would you do for us? What can you do for us that someone else can't? Allsec-Technologies3
wat is the use for making calls Optimus1
how can i join the call centre  2
what is the answer for tell me something about urself  2
why do you want to join bpo? IBM5
how to sell pen or mobile phone? SoftLogic11
B.sc science students can apply for this in 2nd yr tell me the eligibility criteria.for this. Genpact2
ITES abbrevation ? What does it mean?  2
why do u live thisjob? Vodafone8
what do yoy mean by call centre, how many types of call centre, Sparsh2
what is the call centre  6
 
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