During the course of an audit, the IS auditor discovers that the human resources (HR) department uses a cloud-based application to manage employee records. The HR department engaged in a contract outside of the normal vendor management process and manages the application on its own. Which of the following choices is of MOST concern?

A. Maximum acceptable downtime metrics have not been defined in the contract.

B. The IT department does not manage the relationship with the cloud vendor.

C. The help desk call center is in a different country, with different privacy requirements.

D. Company-defined security policies are not applied to the cloud application.



During the course of an audit, the IS auditor discovers that the human resources (HR) department use..

Answer / chatter

the answer is D.

A. Maximum acceptable downtime is a good metric to have in the contract to ensure application availability; however, human resources (HR) applications are usually not mission-critical, and therefore, maximum acceptable downtime is not the most significant concern in this scenario.

B. The responsibility for managing the relationship with a third party should be assigned to a designated individual or service management team; however, it is not essential that the individual or team belong to the IT department.

C. A company-defined security policy would ensure that help desk personnel would not have access to personnel data, and this would be covered under the security policy. The more critical issue would be that the application complied with the security policy.

D. Cloud applications should adhere to the company-defined security policies to ensure that the data in the cloud are protected in a manner consistent with internal applications. These include, but are not limited to, the password policy, user access management policy and data classification policy.


Question #: 935 CISA Job Practice Task Statement: 2.5

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