ALLInterview.com :: Home Page            
 Advertise your Business Here     
Browse  |   Placement Papers  |   Company  |   Code Snippets  |   Certifications  |   Visa Questions
Post Question  |   Post Answer  |   My Panel  |   Search  |   Articles  |   Topics  |   ERRORS new
   Refer this Site  Refer This Site to Your Friends  Site Map  Bookmark this Site  Set it as your HomePage  Contact Us     Login  |  Sign Up                      
Google
   
 
Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2000)
Question
what is a call centre ?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services. 
Is This Answer Correct ?    4 Yes 0 No
Ankur
 
Answer
# 2
call centre is a place where we recieve the
calls from customers to solve their queries n
problems & we make calls to customers to
sell company's product.
 
Is This Answer Correct ?    4 Yes 0 No
Suraj
 
 
 
Answer
# 3
Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.
 
Is This Answer Correct ?    3 Yes 3 No
Faruque
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
HI im Sagar,what is my problem is i did my B,com in 1999 and after that i was planning todo MBA but unfortunately b'caz of some family problems i entered in business but in my mind and also my desire is to work in corporate office,but i got a long gap and my business is also wind up and i asked many of my friends about my dream they suggested me to work in BPO's or in call center's but now they are asking age limit?i dont know what i want to do?im in confussion mind please anybody give me solution for this i will be greatful to you?   3
where do u see your self in the next five years??? TCS 12
hi my qualification is intermediate im 26 yrs old can i go for call center jobs   11
What.should.one.answer.when.asked,about.the.contract? sould.i.say.no.or.yes.for.a.contract?? IBM 2
what is your ambition ?   4
what do u know about the company TATASKY? TATA 10
DO U THINK CHILDREN LIKE EATING FOOD OUTSIDE. IF YES WHY HSBC 8
why should i join call center Genpact 36
If conflict arrises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people ? HCL 3
tell me about television? IGT 4
1.Tell me something about your worst day of your life. Genpact 5
1)when can you join us 2)will you accept a lower position for the time being 3)how long do you want to stay with us 4)are you a leader or a follower Ibm 2
 
For more Call Centre AllOther Interview Questions Click Here 
 
 
 
 
 


   
Copyright Policy  |  Terms of Service  |  Articles  |  Site Map  |  RSS Site Map  |  Contact Us
   
Copyright 2013  ALLInterview.com.  All Rights Reserved.

ALLInterview.com   ::  KalAajKal.com