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Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2007)
Question
what is a call centre ?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
call center as well as bpo are considered as a same industry . bpo stands business process outsourcing. in this we get the business from our client. their are normally 2 process going on first is the in-bond process and another one is the out-bond. in in-bond process we get a call from the customer regarding their query or issue and in this we solved out each and every query and in the out-bond process we make a cl to the customer regarding to selling their product and services. 
Is This Answer Correct ?    4 Yes 0 No
Ankur
 
Answer
# 2
call centre is a place where we recieve the
calls from customers to solve their queries n
problems & we make calls to customers to
sell company's product.
 
Is This Answer Correct ?    4 Yes 0 No
Suraj
 
 
 
Answer
# 3
Call centre is a booming industry and it is a telephonic base
customer service, here customer makes the call centre and
customer care executive give the answers. Basically call
centre deal with the customer regarding to sim service.
 
Is This Answer Correct ?    3 Yes 3 No
Faruque
 

 
 
 
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