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Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2000)
Question
what u have done since morning
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
Well, I get up early in the morning.after getting refresh I
go to morning walk and come bace by 7:30 am then I prepare
my breakfast and have it. around 9:30 I leave home for the
office . I do work in the office which is given to me . I
return back home by 7 pm .. after freshn up , i spend 2hrs
with friends . around 10pm i do my dinner then i do check
few mails and finally go off to the bed by 12
pm ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
 
Is This Answer Correct ?    0 Yes 3 No
Samuel D Samson
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
how was your experiancein schooldays Genpact 2
problems and consequences of bpo ? Infosys 2
Why you are applying for this post? or What qualities do you have for applying for this job? Wipro 10
What will be the working time for domestic call centre?   1
how to improve communication skill ? TCS 47
Tell me about yourself? Wipro 5
Describe your yesterday IBM 48
Who is the team leader in a BPO? What is the responsibility of a team leader in bpo? What is the kRA for a team leader in BPO? What are the Core skills needed for Team Lead? What was accomplished as an inbound team lead? What are challenges face by a team leader of a bpo? What are vital Contingency plans a team lead must take car How should a team lead play as a good team player? As a team lead how do you pacify an angry client? How you will resolve if there is problem between your Team member and get work done? Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met. How did you measure your success as a team leader? How is the effectiveness of a team measured by team lead? How important is leadership and communication skill plays part in a team leader role? What is Self-managed team leadership? How must the team leader play the role of learner to benefit a team? What are the Leadership Styles a good team leader must follow? How does a team lead identify performance problems and solve the same among their team members? How can a team lead keep the team organized to meet deadlines or goals? What are the training methodologies a team leader must take to educate a team? What steps must a team lead take to focus the skills of team members to higher authorities? What are the attributes a team leader must look for while selecting members for their team? What steps must a team leader take to motivate the team? Why is people management attribute very important for a team lead? What are the weakest qualities or attributes a team leader should avoid definitely? As a team lead how do you enforce priority on a group member when he feels that the other thing is more important than the first? What are the communication methods you followed within team and to client ? scenario :- What you will do if the Team members do not like you As a Team Lead how do you deal with the toughest group and get their cooperation? Explain a scenario where you go in Win-Win situation or tell scenario where you provide a solution by which client and your team was Happy. An executive in the team is absconding for 10 days and did not inform his team leader. He text his leader on 11th day that he is unwell but when TL tried calling him back, he did not respond. After 1 week, he came back to office with a medical certificate If conflict arises between two people how will solve that. If one person is overlooking into others job how to deal with such type of people How should a team lead handle a team member who always gives defensive response? Spanco 7
why you wanted to become team leader in call centre? Optimus 3
TEL ME SOMETHING ABOUT FIDELITY ? Fidelity 3
How do you rate your communication skills? IBM 1
WHAT TYPE OF ASK QOUESTION FOR CALL CENTER JOB Chase 3
 
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