:: Home Page            
 Advertise your Business Here     
Browse  |   Placement Papers  |   Company  |   Code Snippets  |   Certifications  |   Visa Questions
Post Question  |   Post Answer  |   My Panel  |   Search  |   Articles  |   Topics  |   ERRORS new
   Refer this Site  Refer This Site to Your Friends  Site Map  Bookmark this Site  Set it as your HomePage  Contact Us     Login  |  Sign Up                      
Categories >> Call Centre >> Call Centre AllOther


 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2007)
How would you convince your customer?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
# 1
it is not easy to convince the customer. actually every
customer says the are not interested to buy anything . first
of all we have to say " do not buy just listen about this
product for few minutes after that one its up to you ... "
so the thing is we have to make them listen even though they
are not interested ...
Is This Answer Correct ?    205 Yes 20 No
Gunti Kiran
# 2
first when receive call give greeting and try to more
familiar with the customer, show activeness and appreciate
the customer's views then tell about product with clear
information , provide all information about policy and
Is This Answer Correct ?    53 Yes 3 No
Afreen Bano
# 3
we should tel the feautures of the product discount, on
product which you are going to sell, we should convince the
customer in policy not rudly, warranty on prouct, not force
to buy the product to customer, so that the customer will
get bored asnwer correct answer wen he Question us. our
voice should be bold so that the customer
Is This Answer Correct ?    19 Yes 6 No
# 4
First of all,wish the customer acc. to the day.
then simply ask weather he or she has time to listen to you.
Suppose he does have time ,introduce yourself to him(company background)Tell him about your product features.Now,at this time if the customer doesn't look interested ask him can you give me the contacts of people who might be willing to buy your product.
Is This Answer Correct ?    9 Yes 4 No
# 5
speaking softly 
Is This Answer Correct ?    3 Yes 0 No
# 6
first of all we should try to be familiar with customer.
After that we should make them understand the use of that
particular product for him. Because no one would like to
purchase anything that is not useful for him. If he feel it
useful then afterward you should start comparing your
product with its substitutes.
Is This Answer Correct ?    10 Yes 8 No
Pragya Pandey
# 7
I agree with Afreen Bano, in addition we have to compare
exsiting product and our product best features than the
Is This Answer Correct ?    6 Yes 5 No
# 8
not all the customers ll be in good mood to listen what we are saying .One should attract the customer by polite speech and explaining about the discounts of our product.Patience and the way of speaking is imp. 
Is This Answer Correct ?    2 Yes 1 No
# 9
we should come to know whether he/she interested or not to buy the product. if they interested 10% out of 100, make them to listen what is product and benefits of product. customer has come to know about his benefits from product. 
Is This Answer Correct ?    2 Yes 2 No
# 10
I can do the convince his custoer to his manner and
Is This Answer Correct ?    12 Yes 18 No

Other Call Centre AllOther Interview Questions
  Question Asked @ Answers
tell me about yourself Sutherland 12
why you take histroy in MA. IBM 2
why are you join in this sector   3
do you see your career in call centers...?? Hutch 2
What is the type of the customer service field? Mobinil 2
Tell me how did you spend your last weekend. HAL 1
what is B.P.O ? IBM 22
hi im raghu recently i went to aegis mnc there they asked what is ur past work experience bcoz i worked as a marketing executive in icici bank santioning personal loans. plz tell me how to explain this question. Aegis 1
If i am your girl friend then how will you propose her? Wipro 8
what do u mean by quality assurance and quality control? SunGard 1
how did u spent your college life? Genpact 2
just a minute round on water, coffee, energy, newspaper,Dreams,television,window, hair, smile, pocket money, Bank-Of-America 1
For more Call Centre AllOther Interview Questions Click Here 

Copyright Policy  |  Terms of Service  |  Articles  |  Site Map  |  RSS Site Map  |  Contact Us
Copyright 2013  All Rights Reserved.   ::