| Other Call Centre AllOther Interview Questions |
|| Asked @
|formula of sla,aht
|You are a team leader handling 15 staff. You know there is
data fudging happening, which is an integrity issue for the
organization but you don't have sufficient data to prove,
although You know which staff are doing it. Now, 5 team
members come to you together asking that they have heard
from the grapevine that they are suspected for playing with
critical data. How will You handle this situation
especially when 2 out of these 5 are actually the ones
doing it ??? This is a mind boggling question for an
inerview, it had me tongue tied for a moment.
|What will u do if this company didnt hired u?
|hi, I wish like to do a call center job, so please send me
the all questions and answers belonging to that
|why did u apply for this job?
|why u select bpo
|You have studied BCA. Now why do you want to join HSBC Call
centre i.e a banking company.
|hi my name is deepak i have failed in intermediate for 3
times as well as degree also 5 times so i wud like to know
whether am i eligible to do call center job plz tell me
|what do u mean by quality assurance and quality control?
|what do you know about customer service?
|what is the diffrence between BPO and IBM Daksh
|do you see your career in call centers...??
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