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Question
WHAT IS THE DIFFERENCE BETWEEN ERP, SAP, CRM, MIS?
 Question Submitted By :: Human-Resources
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
ERP (Enterprise Resource Planning) is a concept and SAP is a ERP tool (software),SAP is an ERP , SAP is software to implement ERP. there are a lot other softwares in the market,

in ERP various tools are used,SAP is one of them ,another tools are HCM management softwares, like peoplesoft, HRMS, petal etc etc etc

CRM (Customer Relationship Management) CRM is Customer-oriented and managed by marketing and sales department which often represents organization to the world. Just like ERP manages information inside organization, CRM manages
information about existing and potential customers so as to build better relations with them.

MIS is an arrangement that makes available information needed to administer an organization effectively. Were as, an ERP joins together all the internal and external management information transversely throughout an entire organization, embracing all the areas like finance, production, sales and service.
 
Is This Answer Correct ?    6 Yes 0 No
Lakshmi
 

 
 
 
Other Human Resources Interview Questions
 
  Question Asked @ Answers
 
Explain the concept, need for and importance of a Decision Support System   2
What are the 7 Different Domains in HR ?   2
hi, im doing my mba(it) in hr. after completing this what job will suit for me   2
How can we realate the Human Resource Mangment(HRM) and Public Relations (PR)? Can we do any Project work on the above subject for MBA(HR) if yes what will be the subject ?   1
As jobs become more team-oriented, assessment centers will be used more often for non-management jobs. Do you agree or disagree?   3
Q1 What will be the main responsibility as a HR in the during the recession time? Max-Newyork-Life-Insurance 1
what is MIS and compentation management?   8
what is teh difference between upgradation and promotion?   1
what is quality of work life ITC-Infotech 1
what is the importance of hr in the life of business?   8
Roles&Responsibilities of HR exicutive Epson 2
Please send me the last solved question papers of andhra bank for the post of Officer HR Andhra-Bank 4
 
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