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Question
WHAT IS THE DIFFERENCE BETWEEN ERP, SAP, CRM, MIS?
 Question Submitted By :: Human-Resources
I also faced this Question!!     Answer Posted By  
 
Answer
# 1
ERP (Enterprise Resource Planning) is a concept and SAP is a ERP tool (software),SAP is an ERP , SAP is software to implement ERP. there are a lot other softwares in the market,

in ERP various tools are used,SAP is one of them ,another tools are HCM management softwares, like peoplesoft, HRMS, petal etc etc etc

CRM (Customer Relationship Management) CRM is Customer-oriented and managed by marketing and sales department which often represents organization to the world. Just like ERP manages information inside organization, CRM manages
information about existing and potential customers so as to build better relations with them.

MIS is an arrangement that makes available information needed to administer an organization effectively. Were as, an ERP joins together all the internal and external management information transversely throughout an entire organization, embracing all the areas like finance, production, sales and service.
 
Is This Answer Correct ?    6 Yes 0 No
Lakshmi
 

 
 
 
Other Human Resources Interview Questions
 
  Question Asked @ Answers
 
What is the best way to develop pay systems that are understandable, workable, and acceptable to employees at all levels?   6
WHAT IS OFF-THE-JOD TRAINING AND ITS ADVANTAGES?   4
How can we realate the Human Resource Mangment(HRM) and Public Relations (PR)? Can we do any Project work on the above subject for MBA(HR) if yes what will be the subject ?   1
relatationship between motivation and reward?   4
i am going to attend an interview for the hr job so please guide me what questions i am going to expect in the time of interview and how i haveto answer.   1
How to supervise your subordinates?   1
What should be the percent of basic salary out of gross salary? what should be the Hra & other incentives percent? How gratuity is calculated?   2
What control mechanisms might be most appropriate to ensure that action plans match targeted needs?   1
As you achieve greater success with the company after some years, Will you like to be a shareholder in our company? ADNOC-Abu-Dhabi-National-Oil-Company 1
What is Off the Job Training?   16
how to calculate esi and pf.   2
why have you chosen to do your business management in human resources after a degree in engineering?   1
 
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