THE 720 DEGREE IS A PERFORMANCE APPRAISAL SYSTEM
IN THAT, THE 360 DEGREE IS IMPLEMENTED TWICE.
In this system, we provide a feedback after the original / main 360 degree
appraisal. This is only performed in exceptional cases. Some
managers feel that doing ''one '' comprehensive 360 degree is not
complete in itself in some cases.
These managers feel that an effective procedure to measure improvements
and receive feedback is essential for the success of an appraisal.
This gives a pre and a post intervention results. The pre-intervention
results set the baseline.
The development program is then carried out to improve the
participants' behavior through training / development/ education.
The post intervention appraisal then shows the amount
of improvement in the participant.
THIS PRE AND POST INTERVENTION IN THE PERFORMANCE
APPRAISAL SYSTEM IS THE 720 DEGREE SYSTEM
360 degree performance appraisal is done by superiors, peers, subordinates and internal customers of a firm whereas 720 degree appraisal system consists of appraisal by all the persons consists of top management, superiors, subordinates, peers, internal clients and auditors, external suppliers, customers, and all stake holders of the firm.