ALLInterview.com :: Home Page            
 Advertise your Business Here     
Browse  |   Placement Papers  |   Company  |   Code Snippets  |   Certifications  |   Visa Questions
Post Question  |   Post Answer  |   My Panel  |   Search  |   Articles  |   Topics  |   ERRORS new
   Refer this Site  Refer This Site to Your Friends  Site Map  Bookmark this Site  Set it as your HomePage  Contact Us     Login  |  Sign Up                      
Google
   
 
Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2007)
Question
What will you do if the customer abused you during call?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1

- I'll be good listener to him and patient
- let him to explain all the problem to me
- I'll take my steps to solve this problem and following
with the customer till solve it and reach his satisfaction
- after that I'll take all my steps to avoid this problem in
the future
 
Is This Answer Correct ?    25 Yes 2 No
Vodavone
 
Answer
# 2
. customer is always right....
. i would Liston to him ,try my level best to solve his
problem in a step by step mode...
. finally i make sure my responses are not make anybody to
abuse.
 
Is This Answer Correct ?    12 Yes 0 No
Vysakh
 
 
 
Answer
# 3
yes i will listen it for that particular time and solve
his/her problem........after that going to copy his/her
contact number.......live to home ..... then from an outside
local phone i will call and abuse him/her
 
Is This Answer Correct ?    4 Yes 4 No
Shreekumar
 
Answer
# 4
uski maa chod do ga 
Is This Answer Correct ?    9 Yes 20 No
An Evil Person
 

 
 
 
Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
How will you manage your KPI's? How will you deal with a customer who calls you and starts yelling at you? IBM 1
How do you offer the service to your clients?   4
Unlimited Calling To India   2
Why do you want to leave your organization or company? Genpact 3
Hi im sumukh I have done my B.B.M in 2005-06, My Age is 25 years, is it possible to get job in call centre & B.P.O for my age?   2
I want to work in a call centre, but in the phone interview they asked abt the question of why do u want to work in the call centre and why not other's jobs. then wht i had to tel to them? only call centre as well as others jon if get oppurtunity corect or not Satyam 8
Is call center comes under in technical or non-technical?   1
What is difference between call centre and outsourcing Tesco 5
What do you consider to be the important of teamwork? Wipro 2
what is DNS?how does it differ froma DHCP?   1
What is the full form of TATA -AIG? TATA 6
what are the works of team leader in call center IBM 3
 
For more Call Centre AllOther Interview Questions Click Here 
 
 
 
 
 


   
Copyright Policy  |  Terms of Service  |  Articles  |  Site Map  |  RSS Site Map  |  Contact Us
   
Copyright 2013  ALLInterview.com.  All Rights Reserved.

ALLInterview.com   ::  KalAajKal.com