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Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2000)
Question
What will you do if the customer abused you during call?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
 
Answer
# 1

- I'll be good listener to him and patient
- let him to explain all the problem to me
- I'll take my steps to solve this problem and following
with the customer till solve it and reach his satisfaction
- after that I'll take all my steps to avoid this problem in
the future
 
Is This Answer Correct ?    24 Yes 2 No
Vodavone
 
Answer
# 2
. customer is always right....
. i would Liston to him ,try my level best to solve his
problem in a step by step mode...
. finally i make sure my responses are not make anybody to
abuse.
 
Is This Answer Correct ?    12 Yes 0 No
Vysakh
 
 
 
Answer
# 3
yes i will listen it for that particular time and solve
his/her problem........after that going to copy his/her
contact number.......live to home ..... then from an outside
local phone i will call and abuse him/her
 
Is This Answer Correct ?    4 Yes 4 No
Shreekumar
 
Answer
# 4
uski maa chod do ga 
Is This Answer Correct ?    9 Yes 20 No
An Evil Person
 

 
 
 
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Speak on Ideal wife?   2
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i've done tally. if they ask u've alredy done tally then why you are interested to go in bpo sector?   2
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I'm a team lead at a call center and there are two other team leads who share the same floor. where do u stand as a team lead when compared to other two?   1
Extra initiative by u in your current organization other than your Key Result Area (Routine work).   1
Will you sign a bond of 2 years with us? DST-Global-Solutions 3
 
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