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Categories >> Call Centre >> Call Centre AllOther
 
 


 

 
 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2000)
Question
What is the difference between call center and BPO?
 Question Submitted By :: Call-Centre-AllOther
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Answer
# 1
Call centers are the contact center where CRM is executed by calling or recieving the call.Where else Business process outsourcing (BPO) is the practice of using a third party, contracted to perform specific, specialized processes on a company’s behalf. 
Is This Answer Correct ?    21 Yes 2 No
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Other Call Centre AllOther Interview Questions
 
  Question Asked @ Answers
 
Speak on a memorable moment in your life for 5 mnts? 247Customer 18
What do you mean by an inbound and outbound calling? Satyam 5
I completed my graduation on computers(2005 pass out).But now i want to work with call center and BPO.What I need to explain if they will raise a question on me,what r u done these days.   3
what is your short term and long term goal from our company?   2
why a B. Sc. Maths student chose to work in a BPO? Sutherland 3
if ur passing thru road narrate any kind of story??? HCL 3
How would you spend a million pounds ? Intelenet 6
When do you say something is "BAD" service for you?   2
Tell me about your most memorable moment. DELL 33
how did you spend your free time Barclays 16
what is the meaning of the below sentence.? 1.This is the best chinese food I've ever had ?. 2.Shankar's Robot, the most expensive Indian film ever made.   1
tell me six points about hyderabad HSBC 13
 
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