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Categories >> Call Centre >> Call Centre AllOther


 Call Centre AllOther interview questions  Call Centre AllOther Interview Questions (2000)
What is the difference between call center and BPO?
 Question Submitted By :: Call-Centre-AllOther
I also faced this Question!!     Answer Posted By  
# 1
Call centers are the contact center where CRM is executed by calling or recieving the call.Where else Business process outsourcing (BPO) is the practice of using a third party, contracted to perform specific, specialized processes on a company’s behalf. 
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