Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

what the diffrence bewtween sales and presentation?

Bhel,

2 6067

What is the difference between in BPO, KPO and LPO.

9 108234

ABOUT YOUR SELF

Call Centre, IBM, Tracmail, Wipro,

2 6781

How many devices can work on a single IDE channel? a.1 b.2 c.3 d.4 ISDN uses --- technology a. only digital b. digital and analog c. only analog d. neither digital nor analog If a computer’s BIOS allow, you can boot from a CD-ROM a. true b. false CD-ROMs typically hold --- of data a.500MB b.650MB c.1000MB d.350MB Firmware refers to what component? a. hard drives b. floppy drives c. BIOS d. RAM Your CD-ROM audio cable connects to the: a. speaker b. sound card c. hard drive d. BIOS Conventional memory is the first ---k? a. 1024 b. 1048 c. 640 d. 512 What is the easiest way to make a bootable floppy disk? a. buy one b. using the sys c:a:/bootup command c. start/settings/control panel/system/make start up disk scan disk checks and fixes --- a. tape drives b. hard drives c. CD ROM drives d. DVD ROM drives A user complains that when opening email attachments, the attachments disappear or cause an application error. What could cause this problem? a. a possible virus b. an incorrect setting in config.sys c. autoexec.bat loading improperly d. an incorrectly installed e-mail program What is the purpose of a driver? a. tells the OS how to interact with the device b. improves the performance of installed devices by optimizing access patterns c. provides more useful memory by moving device control data to extended memory d. modifies application programs to work correctly with devices attached to a system your modern will not detect a dial tone. What is the most two likely cause? a. phone line may be defective b. modem is set for tone dial c. the ISP is down d. the modem is set to disable call waiting PLZ GIVE THE ANSWERS FOR THIS QUESTIONS :)

ORG, Sutherland,

4 29437

which of the following is the newest type of connector for a printer interface? a. USB b. Serial c. SCSI d. Parallel On a system with one hard drive and one CD-ROM what is the typical placement of the CD-ROM drive? a. Slave drive on the primary IDE channel b. Master drive on the primary IDE channel c. Slave drive on the secondary IDE channel d. Master drive on the secondary IDE channel which device connects to a parallel port? a. Mouse b. Joystick c. Keyboard d. Printer What command will restore a backup copy of the registry from DOS? a. CHKDSK b. CHKREG c. SCANREG d. SCANDISK which utility is used to partition a new hard drive in windows 98? a. FDISK b. Format c. Partition Manager d. Windows Explorer Which of the following conversions is possible in windows 98? a. FAT 16 to NTFS b. FAT 32 to FAT 16 c. Fat 16 to Fat32 and Fat32 to Fat 16 d. Fat 16 to Fat 32 but not Fat 32 to Fat 16 You have replaced the CMOS battery. What must you do next? a. FDISK b. Reinstall the OS c. Set the date and time d. Format the hard drive The first physical sector in any bootable hard disk contains which of the following? a. File Structure b. Data structure c. MBR d. LBR What must an IDE hard drive have in order for an AGP slot? a. Active partition b. Passive partition c. Dynamic partition d. Extended partition Associated entries in the FAT are removed. Just give me these Answers anybody plzzzz

DELL, Sutherland,

2 19774

Which of the following device is designed for an AGP slot? a. HDD b. Serial Port c. Video card d. External Storage Device What has occurred when HDD fails, making a grinding noise? a. controller failure b. the read/ write head is in contact with the platter c. hard drive is in power save d. hard drive is in labor which type of connector is used by analog modems? a. AUI b. BNC c. RJ-11 d. RJ-45 From which control panel option in Windows 95 can u create a startup disk? a. system b. admin c. add/remove programs d. network our customer has bought a second hard disk and added it an existing computer. The first hard disk is having one primary partition and extended partition. The extended partition is divided into two logical drivers D and E. when you install the second hard drive and format it, what would be the drive letter assigned to the first logical drive on the extended partition of hard disk? Assume that the second hard disk has one primary partition and only one logical drive on the extended partition. a. “D” b. “E” c. “F” d. “F” Which port can the keyboard be connected to? a. parallel port b. VGA port c. PS\2 d. IEEE 1394 You get a CMOS checksum error upon boot. What is the most likely cause? a. power supply failure b. BIOS need to be updated c. CMOS battery is nearing end of life d. HDD types are incorrectly defined You rare reported that the monitor at a client’s place is having a problem. You are about to remove the CPU tower to trouble shoot the issue. What do you do just before opening the CPU tower? a. wear wrist strap to prevent ESD damage to the monitor b. Make sure that the power is switched off and the power cord is plugged out. c. Make sure that the ESD is grounded properly d. Connect the monitor as well as the wrist strap to the ground. Which of the following files is NOT required for DOS to boot? a. COMMAND.COM b. MSDOS.SYS c. IO.SYS d. AUTOEXEC.BAT

Microland, Sutherland,

6 25650

Wat is the difference between Tech Support executive & Voice process & nonvoice process,Backend ,Telecalling just define it

Sutherland, TM, Usha Martin, Wipro,

5 70160

how does it help discipline to success ?

DELL, Genpact,

2 4490

who's UR best friend tell me something about him & where did U like to stay hostel Or home? why

Wipro,

1 4209

speak 3 minute for Global warming

EXL, WNS,

9 29236

Speak 5 min of ur City ?

BPO, CompNova, Sitel, Sutherland, Tech Mahindra,

24 146782

wat is bpo?

247Customer, ADP, TCS,

11 26352

wat is customer service is according to you is?how good u can satisfy your customer?wat makes u to be a good customer care exceutive?

GE,

3 15887

tell me about a pleasure trip in ur life?

247Customer, Apollo, Call Centre,

2136

why is birthday important in ur life?

DGG, HSBC, Infosys,

19 67118


Post New Call Centre AllOther Questions

Un-Answered Questions { Call Centre AllOther }

How do you handle an irate customer?

1426


How would you manage your accommodation?

3937


why do u want to leave the last organization ?

1897


what r the advantages & disadvantages of teamleader?

1925


if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

1747






hello plz tell me how prepare call center int.

2248


How is Absenteesim Calculated ?

1367


why job in wipro?

5782


topic was , tell me something about 'CHILDLABOUR'?

2227


How do you tackle a customer ? Explain from your experience and what have learnt from that ?

2633


i want m commerce and e commerce topic

1097


what is daily routine of you/mother/father/sister/bro.

2415


How to sell a pen in Hindi

3285


Had you thought of leaving your present position before? If yes, what do you think held you there

2337


Are you ambitious?

2116