What is the need of BPO?.what is meant by outsourcing? Can
companies can't do the work, why should they approach BPO
and call centres to do their work.?
hi! am SURESH, from Hyderabad. i completed my MCA in the
year 2008, but due to recession still i didnot get any job
in the IT field. So now, i need to work in order to help my
fimily financially! so i thought of shifting to the Bpo's.
So, in Bpo's if they ask about like this-"why ur selecting
this Bpo field instead of IT field" what i need to answer
to this question! please help me out!
i completed my MCA in the year 2008, but to recession i
didnot get any s/w job. so want to turn to bpo's now. so,
if in bpo's if they ask like this " being an MCA post
graduate why u r turning out to this bpo's instead of s/w
jobs" please answer this question with detailed! please
help me out!
i completed my MCA in the year 2008, due to recession i
want to shift to the bpo field. In bpo if they ask about
the question like "being a MCA post graduate student why do
u want to join in bpo" what i need to answer to this
question? please help me out!
Hey frens! I want to work in call centre as fresher; as such
these days I could not find any advertisement for
international call centre and I am planning to go through
the guides of consultant. Would it do?
47
6. When a customer has a problem, shows a sincere
interest in solving it
First round was HR round. The questions asked were:
Tell me about yourself?
Where were u born and brought up?
I'l give u a sentence like a "walk in the park" or "walk in
the vegetable market". Now frame a short story around it.
Next was aptitude round, where 1 logical question such as "A
works not in mangalore, not in mysore. B works in Mysore and
not in mangalore, not in bangalore. C works in Mangalore.
Then where does A work?"
The rest were simple english questions and a passage was
given and some questions asked from it.
Next was technical round. The questions asked were:
What is an IP address?
What are the different types of networks(A,B,C,D,E)
Can u tell me the address range of A,B,C,D,E networks?
Why do we use these different networks?
What is static Ip address?
What is Dynamic IP address?
How do we find out the IP address from your computer?
What is the use of DNS?
Next was OPS round. The questions asked were:
Tell me more about yourself.
What are ur expectations from the job?
Describe success in terms of job?
What is ur ideal job?
Are u comfortable to work in night shifts?
Sometimes a person younger to u might be in a better
position. Are u comfortable taking directions from him?
What is ur expected salary?
If the software sector booms, Would u change ur job?
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